Trends in digital marketing, opportunities and risks in data | Keynote lecture

1. How to use split-run testing to rebuild websites and web marketing
2. Decoding online behaviour to create next generation customer data profiles
3. How to select that next best offer
4. Essential strategies for today’s tough markets
5. How to build smarter learning throughout your organisation

Marketing optimisation workshops are available from the Digital Strategy team in the UK, Europe and North America.

To talk more about these ideas, developing products like this, changing your business, or coaching your management teams contact Digital's Chief Executive Danny Meadows-Klue -
Danny@DigitalStrategyConsulting.com

The mobile channels will dominate this year's switch the way social media did last year. Mobile wars are intensifying with Nokia's Ovi Maps set to decimate TomTom, Blackberry getting Kindle, and Google refocusing on the small screen ahead of a fusion with social media. But mobile isn't just for global giants - every brand needs a mobile digital strategy to reach customers in the right places through the routes they want. Building the technology and platforms is the easy bit; translating customer needs into the right services is way tougher.

Read February 2010

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This should come as a great relief, because it wipes away the 'shiny object' obsession over the latest social media or iPhone app, and replaces it with a dose of sound business logic. Behind the scenes we're finding this in the digital marketing effectiveness audits we run for large brands. Often only small changes in process are needed to unlock much bigger shifts in results.

The Digital Training Academy team are seeing the same trends, but also removing ROI risks by getting the right capability in place. Their focus is giving teams the edge with competitive training that targets weakness in a rival's strategy.

And in terms of channels, mobile marketing and engagement is finally everywhere; it will dominate our digests this year.

Read January 2010

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Government policy made headlines with a storm around the Digital Economy Bill and the 50p broadband tax that got the green light in the UK's pre-budget report. Linked to this is the way regulators will play a much bigger role in 2010 - the first spotlight will be on the MS/Yahoo tie-up and the second on privacy. Facebook's lead on safety (giving kids a special "panic" button) is a shrewd move in delivering what's needed, and here in the UK we've been helping the Information Commissioner's Office develop the thinking around what's needed for the hundreds of thousands of small firms now routinely using personal data.

You'll find lots more ideas to fuel your strategy in the news, research and data we've written up below. Click on the links for 50 full stories, forward around to colleagues, and let me know if you need more of the background as you develop your own 2010 digital strategy.

Read December 2009

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This month's news was dominated by the changing relationships between publishers and search engines and that's another theme we're expecting will characterise next year. A related issue is the Murdoch-led quest to charge for online content, and wider concerns about the business models for web media. There's also a sea change to the mobile web from a fixed web, and in Western Europe, the US and many parts of Asia, mobile should be a core element in the 2010 plan.

This month's country focus is Italy, and for all the headlines there are full details on click through.

Read November 2009

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To help brands and their agencies get more from their budgets, The Digital Training Academy has opened up a couple of its online classrooms for the first time. As a client or partner, you can now access additional resources in Social Media, Mobile and Relationship Marketing.

Marketing spend on the high street might be flat, but the switch to the web is clear - and it's also coming with the call for tighter ROI and strong analytics. P&G are among many brands pushing for greater accountability in web advertising, and the growth of online behavioural advertising seems unstoppable. In this month's interview the mastermind marketing Microsoft's Bing search tool takes us behind the scenes on a new way to search and the country focus is on Spain.

If you're a client of the Digital Strategy group and your colleagues would like our research, simply forward this link and we'll do the rest: http://www.digitalstrategyconsulting.com/digitalbriefings.

Read October 2009

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Size isn't everything. That's the conclusion of the largest study of web ad effectiveness so far. Bigger may be better in general, but location on the page has a strong impact. Ad units embedded inside the editorial have a stronger impact on readers which means web marketers need to pay more attention to their media planning and placement on the page.

Yet again, having the right digital strategy means more than simply being online. For over 5 years our Digital Media Planning Academy has coached planners why "right consumer, right environment, right time and right mindset" are all key for getting the best value from a media buy, and this research of 3.9m people confirms why the attention to detail is key.

Here in the UK, online ad spend overtook TV advertising exactly to the month we'd predicted a few years back. At 23.5% of all UK adspend it's risen about 5% year on year, but is rising about 20% vs the UK advertising industry average (which suffered a massive fall of over 15% in the same period).

This month our national focus turns on China, where Baidu continues to top the charts - but with figures a big leap up from when we were last in Shanghai. As the centre of the web economy continues shifting east, look out for Chinese tech start-ups heading into Europe and a shift in web development with China taking over from India as the coding engine room for many agencies.

If you're a client of Digital and your colleagues would like our research, simply forward this link: http://www.digitalstrategyconsulting.com/digitalbriefings.

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So Google could have micropayments for newspaper content live within a year? That will grab the attention of newspaper owners everywhere. It will seem like this could save the newspaper and magazine industry; the most unexpected life-raft, from the most unusual lifeboat.

As direct marketing moves from telephone and email to mobile, many people are concerned about how they can opt-out from being called. In the UK, all reputable companies screen their list of phone numbers against the special list of people who have opted-out of the process. That’s managed by the Telephone Preference Service (TPS), who also manage opt-outs of home phone numbers here in the UK.

The Telephone Preference Service can accept the registration of mobile telephone numbers, however it is important to note that this will prevent the receipt of marketing voice calls but not SMS (text) messages. If you wish to stop receiving SMS marketing messages, please send an 'opt-out' request to the company involved.

www.tpsonline.org.uk/tps

What a month? General Motors starts selling cars through eBay, Murdoch's impatience boiled over into a unilateral call to charge for content, public defence of the UK's health service proved enough to crash Twitter, and major social media platforms were brought down by cyber-terrorist 'denial-of-service' attacks.

Who says August is the quiet month off in the media industry?!

What's clear throughout this month's news and research is that behind the scenes retailers are rebuilding their strategies for boosting web sales and their agencies are rebuilding the marketing mix to support this. Social media is proving its worth and strong digital strategies - not wishful thinking - will be the key to trading through the recession.

Here at Digital, many readers asked for more stories and more depth in Digital Intelligence - so that's what we've tested this month. With over double the stories, with full articles on click through to the Intelligence news pages and more graphs and data. It's a test, so mail me back if you'd like it to continue, or if you'd like a colleague to receive it.

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Since 2000 I've been tracking the growth of digital advertising in the US, and this edition of Digital Intelligence how the world's largest online ad market is changing, traces recent trends, forecasts and key issues in the world's largest online ad market.

Want more niche briefings?

This Special Report includes over 100 stories, graphs and links, and if you'd like to receive other specialist briefings on topics from social media to Twitter, ecommerce to mobile marketing then simply tell me what you'd like: http://www.digitalstrategyconsulting.com/updatemydetails.

Takeout

The US market is the largest in online advertising by a long way, yet the role of traditional media in the mix hasn't yet been affected to the same scale as in the UK and parts of Scandinavia. It's been fascinating to collate the research because it underscores that whether the advertising climate is strong or in recession, migration to the web is unstoppable. Remember: we're only part of the way to a new balance of marketing, with no slowdown in the pace of change.

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From tiny micro-businesses to the world's largest brands, budget pressures are forcing marketers to find smarter ways to reach customers. No surprise they're finding them online, but the scale and speed of change is surprising. This month we've collected the evidence that the speed of change is increasing. For print publishers and traditional broadcasters it's depressing reading because their survival hinges on new digital strategies; for brands and services, the right strategy can mean twice the value from the same marketing budget; for agencies it means more transparency in the value they add.

Worldwide ad spend is down a massive 12%, but in most countries online ads are still the rising stars. Within most firms the use of online marketing tools are far broader than simple ads, and it's growing even faster. At the heart of that growth remains search engine marketing, where accountability proves seductive for marketers needing a direct response (as well as finance directors needing clear ROI). Google's latest profits are part of that story, testifying the prize for media owners who get it right - and that's the key reason Yahoo and Microsoft finally managed to put differences aside and form their 10 year deal.

At Digital Strategy we've seen this scale of change from inside the doors of many new firms - some now switching over 75% of their budgets onto the web. From global brands to young start-ups, getting the strategy formula right has become the only agenda item.

Email me back if you'd like more on any of the trends we're tracking, or to share comments for publication and links about these trends or what you've seen in the market.

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Since 2000 I've been tracking the growth of digital advertising, and this edition of Digital Intelligence focuses on markets across Europe, tracing recent trends, forecasts and key issues. It's the pilot of a new service several people asked me for, so let me know if it's useful.

Want more niche briefings? This Special Report from Digital Intelligence contains just under 100 stories, graphs and links, and if you'd like to receive other specialist briefings on topics from social media to Twitter, ecommerce to mobile marketing then simply tell me what you'd like: http://www.digitalstrategyconsulting.com/updatemydetails.

Takeout It's been fascinating to collate because it shows that whether the advertising climate is strong or in recession, migration to the web is unstoppable. It also shows that in the UK and across the rest of Europe we're only part of the way to a new balance of marketing, with no slowdown in the pace of change.

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Michael Jackson's death triggered surges to the web that slowed Google, crashed Twitter and saw millions of tracks downloaded in days. The horrors in Iran drove people online both inside and outside the country, and the single actions of Iranians with cameras and web connections revealed the truth to the world.

The web has given everyone a voice and it's at times like these the scale of change is clearest. We've been tracking the rise of social media for five years and there are more examples here: www.DigitalTrainingAcademy.com/socialmedia.

Meanwhile in the advertising industry the switch to the web remains unfaltering - even though growth appears to be stalling in the US, brands in every country continue switching budgets online because pressured marketers are looking for accountability. This is something we've seen first hand in auditing the effectiveness of brands' marketing spends.

This month we've also included links and comment about the UK's 'Digital Britain' report and the framework for developing our own digital economy.

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In the social space, it's not how loud you shout that counts, but how much we want to listen. Many brands have been asking for advice about Facebook updates and how to talk with fans on Facebook. If you're new to social media marketing then here are a few tips to get you started...

Read the marketing to Facebook fans tips