Innovation and disruption in data and directory publishing: Shaping business models in data discovery

Digital trends in marketing and publishing | Keynote lecture
These are the references from our strategy discussion with data publishers at the annual congress in the Data Publishing Association. To talk more about these ideas, developing products like this, changing your business, or coaching your management teams contact Digital's Chief Executive Danny Meadows-Klue - Danny@DigitalStrategyConsulting.com
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Strategy coaching for publishers
http://www.digitaltrainingacademy.com/prospectus/2007/10/digital_publishing_strategy_ac.php
Key takeouts from the lecture
- Data becomes meta data
- Raw data becomes social data
- Web data becomes mobile data
- Publisher-led data creation becomes consumer led data creators
- Barriers to information are crumbling
- Product development must accelerate
- What is B2C now is B2B within 18 months
- Data owners have 9-18 months left to get their digital strategies on track
Digitally native business models
Those are the keys to success

Text searching vs finding
Digital trends in marketing and publishing
Bing: A video programme guide?
Using images within web pages as the navigational tool; letting more information be discovered more freely
Bringing the objects within websites into search without needing to click; removing barriers to discoverability; changing the rules for search engine optimisation
http://www.bing.com/videos/search?q=digital+training+academy&form=QBVR&qs=n#

Combining people with algorithms to build smarter taxonomies in data, creating more relevant results, displaying related search queries
Removing barriers to knowledge discovery, using collective intelligence of previous customers to show the route for new customers
http://www.bing.com/search?q=accountants+in+london&go=&form=QBLH&filt=all&qs=n
Niche vertical search; clear consumer benefit
Digital trends in marketing and publishing
Foxtons: Making search easier
More than 7 years of seamless location-based search, giving customers what they need and sellers improved marketing
Using the web to reach customers directly; creating web-centric business services; reducing marketing costs; owning customer relationships

Enabling any brand to map any data as effortlessly as creating a webpage
Making geographical data easy to find, use and deliver.
Search aggregators
Digital trends in marketing and publishing
123people: Searching the search engines
Combining searches and social media into a single dashboard
Making everything discoverable by everyone; combining social media into a single dashboard
http://www.123people.co.uk/s/danny+meadows-klue
Mobile: The best of the web, at the moment of greatest need
Digital trends in marketing and publishing
iPhone travel tools
Taking the best of guides and information and delivering them just at the moment they’re needed
Taking just the data a consumer needs, delivering with a smarter value proposition, through myriad apps; shifting consumer expectations
http://www.apple.com/iphone/apps-for-iphone

Realtime navigation to the things people want; building discoverability for advertisers, brand loyalty for consumers and smarter ways to find things
Delivery of information at the moment of greatest need; unlocking a shift in information seeking expectations; disintermediation of print and audio directories; hyper-efficient model; scaleable; extensible across mobile platforms.

Combining camera footage with location data to unlock rich information
Delivery of information at the moment of greatest need; unlocking a shift in information seeking expectations; disintermediation of print and audio directories; hyper-efficient model; scaleable; extensible across mobile platforms
Price: Shaking up consumer pricing
Digital trends in marketing and publishing
MyVoucherCodes.com: Coupons made easy
Boosting discovery and access to coupons; using personal social networks to accelerate distribution
Increase in effectiveness of vouchering and circulation of messages; rise of super-distributors of promotional messaging; changes in where people look for information and why.
http://www.myvouchercodes.co.uk/

Letting shoppers look up prices and details in store, using mobile web
Massive stepchange in price transparency and the access to information; giving industry data to consumers; changing the role of promotions and pricing

Giving big price discounts on 3rd party sales; passing the marketing cost/benefit back to customers; building loyalty and changing behaviour
Removing intermediaries in the value chain; connecting buyers and sellers; moving promotional spend into pricing discounts; creating more efficient trading models
Social search: Letting people add value to data
Digital trends in marketing and publishing
TripAdvisor.com: Social content search
Motivating people to share their views; creating value for consumers from context and opinion
Shifting the value from raw data to social data; delivering transparency
http://www.tripadvisor.com/Hotels-g189934-Helsinki_Southern_Finland-Hotels.html
Protecting retailers and CPA partners
Digital trends in marketing and publishing
Fraudscreen
Removing first party fraud in a tough economic climate; separating the ‘can’t pay right now’ from the ‘won’t pay’; improving ROI on sales leads
Improving ROI in marketing by removing risk; linking risk to individuals and protecting marketers
Adding personal meaning and context to data
Digital trends in marketing and publishing
Footprints on Android
Letting people bookmark spaces and places with their own comments, information and data
Codifying the personal mental maps we carry; combining personal ideas with locations; creating personal travel guides
Mobile: Searching and activating social networks
Digital trends in marketing and publishing
Lifecasting by Nokia
Letting people share their lives as they happen with friends, acquaintances or strangers
Delivering constant connection to narrow and broad social networks; sharing content and messaging more effectively
New publishing approaches
Digital trends in marketing and publishing
RNLI: Branded channels on YouTube
Using video from the lifeboat helmsman to tell the story, build brand, raise awareness, create discussion and drive funding
Taking control of the ‘message’, broadcasting without needing media, telling stories directly, harnessing team energy.
http://www.youtube.com/user/officialrnli#p/a/6/HJzfVRmEmZc

Using video to tell complex stories; using social media to engage
Taking control of the ‘message’, broadcasting without needing media, telling stories directly, harnessing team energy.
http://www.youtube.com/user/BarackObamadotcom

Audio content streamed and downloaded: latest news to museum guides
New applications for audio content publishing; interactive telephone services pushing valuable content to niche groups
Listening to these conversations
Digital trends in marketing and publishing
Meltwater: Listening to the conversation
Tracking social media and interpreting results to let brands understand what’s being said; by who and why
Providing immediate clarify on market opinion; identifying key issues before they go mainstream; buying brands vital time.
Book publishing: Amazon, Kindle and Google
Digital trends in marketing and publishing

Google Editions
Digitising books for access online and through e-readers
Removing barriers to the access of content within books, changing the nature of book publishing; making content easier to find.
http://www.netimperative.com/news/2009/october/google-takes-on-amazon-with-e-books-store/
Key Trends
Digital trends in marketing and publishing
- Data > meta data
- Raw data > social data
- Web data > mobile data
- Publisher data creators > consumers data creators
- Barriers to information crumble
- Product development must accelerate
Strategy roadmaps: Navigating the perfect storm
The global recession accelerated structural change in the readership and advertising markets newspapers serve, creating a perfect storm that threatens the very survival of most newspapers – both on and offline. As the ad revenue shortfalls bite and online newspapers fail to get the same audience growth as internet pureplays, newspaper leadership teams are faced with tough choices. Many fail to monetize those audiences effectively, lacking the models and skills to raise advertising yields and additional revenue streams. It’s tempting to cut digital publishing rather than see it as core to future revenue platforms, however the decisions media firms take during the next 18 months will have disproportionate implications on the future of their brands. For some those futures will be painfully short: many newspapers will not survive the recession and its aftermath. After 15 years in the online publishing sector, Digital’s team share examples of their strategic insights and practical experience with publishing leadership teams. This Digital Insight Report accompanies in-company strategy programmes for media groups eager to navigate the storm and chart a safe course for blended on and offline publishing.
Download report: Navigating the perfect storm
Classroom discussion space for digital publishers
Here is the place you can discuss issues with your coach or tutor, and other Academy participants. If you have perspectives or research to share, or if there is something that was not clear during your Digital Training Academy then leave a comment. Is there a new point you would like to make? Are there any new issues that you have discovered now you are applying some of the ideas covered in the Academy? Just remember to keep the posts on-topic, be courteous to your colleagues, and that these digital coaching classrooms are not intended to carry commercial promotions or "advertorials".