Help for training participants

Help and support

Partnership projects with the Digital Training Academy

We regularly partner with trade associations and media groups to deliver Digital Training Academies. Below are a few of the questions prospective partners often ask us.

How does Digital Training Academy work?

Please see the briefing which tells you more about how your Digital Training Academy is structured, what will happen in the face-to-face part of your Academy, and what happens after graduation. Your Academy Manager will send you specific details about topics and specific learning outcomes. If you have further questions, please email Digital Team.

What are the levels of the Academies?

We run Digital Training Academy at three levels: orientation, advanced and masterclass. If you or your team is just starting your digital journey then you should apply for orientation level Academies to fast track your learning. If you have already built some knowledge about online market and the way it works, then advanced Academy will be best to boost your knowledge and skills. On the top of that there is a masterclass Academy which will broaden your expertise and focus on strategic areas of your business. To find out more, visit Digital Training Academy

How can we get more copies of the Digital Training Academy prospectus? Is this available as a printed brochure?

Digital Training Academy prospectus is what most of our partners use as their marketing. We can send you both printed and electronic versions. Please order the copies of the prospectus via Digital Team.

Is Digital Intelligence available to our staff as a part of the Digital's training programme?

Digital Intelligence is our monthly research news service. It can be available to your management team if that is in the contract. With Digital Intelligence you can keep up with the latest stats and trends in digital world. Normally the subsciption costs €99 per person on a corporate discounted account. If you would like to taste the Digital Intelligence newsletter, please see June's edition available online.

Can I see the materials you send to our participants before the mailing is done?

No. The model we have is a handover of the particpant’s contact. There can be partner's branding on the digital classroom but there is no scope for customisation of the HTML broadcasts we send out. It should be clear to the students that they are on a Digital Training Academy that may be in association with a partner, but the format and structure of these will be Digital Training Academy's.

How can I buy books that you recommend?

We have many recommended texts for different Academies. Those can be purchased on our behalf at recharged retail price to you. We are an Amazon reseller and orders normally take 5-10 working days. If you would like to order some books, please email Digital Team. To find out more about the books on digital market and trends, visit Digital Book Club.

What equipment do we need at a Digital event?

When we’re running events or presenting at other people’s, we’ll bring our own laptops and software. Alongside of the main presentations we run there may be other materials we need to call up, and there’s always a wealth of those on our own drives. If slides or handouts need to be printed, then let us know in advance and we’ll arrange for copies of these to be made and delivered to your participants. We find that often if we put one of our presentations onto another machine with a memory stick, then the seminar may not run quite the way it was intended; the same goes for music, video or 3D software. All of our presentation machines are high spec DELL Latitudes with wireless internet and a variety of output feeds.

Do you have a glossary of Internet terms?

Yes. We hate jargon and we've spent more than ten years trying to help people cut through it. There are loads of jargon terms out there, but we've written up many on

Needing more resources after training?

On the simple orientation level Academy we provide a Digital Knowledge Pack to all participants. On the advanced and masterclass levels we provide detailed implementation roadmaps and references. For the orientation level, participants in a Digital Training Academy should use the Digital Classroom to put up extra clips and links, as well as following links to other content in Digital’s network.

Only the material distributed as hard copies on the day is available for distribution to participants.

Do we publish a syllabus breakdown for the event in advance?

This is a question we're often asked by clients we train. In planning an Academy we try to fit round your normal practice. Although the tutors have an aim for how long lessons take, in training, unlike conferences, they go at the pace of the learners. That might mean that we go through lessons faster or slower than we'd like. However, in terms of when we break for coffee and refreshments, if you give us some target times, we aim to be there within 10 minutes of the target. Simply let us know when they are, and we'll adjust our lesson plans. (By the way, we don't release the lesson plans as they are not meaningful for participants, so if an agenda is distributed, normally it would just say 'Academy Lessons', topped and tailed with a 'Welcome from the Digital Training Academy' at the start, and then a 'Recap and key learning outcomes' at the end.

Will we release training materials electronically?

For copyright protection for our tutors and partners, materials are not released electronically. For Premium Academy Clients and our large global capability builds, tutors will run through and gain feedback from the client's Academy Steering Board in private workshop sessions one month before an Academy. If you or your colleagues have specific questions for us then please circulate them as early as possible. Any materials we feel are of a potential brand conflict or are culturally and politically sensitive will be flagged up by the Academy Management team well before the training begins.

Not finding what you want? Just ask.

There are thousands of documents across our network of websites, but many are restricted to specific clients. As a strategy and training team we've spent a decade thinking of ways to help firms be smarter in the digital networked economy. If you don't find what you're looking for, then why not ask?

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