Locked downloads?

Help and support

If you're trying to access materials or enter a client project space and have been diverted to this page, then the chances are that either the materials are locked or that your password has expired.

Across our websites and online classrooms we make a very large volume of materials available to current clients. These include research papers, Digital Insight Reports, Academy Lessons, some of our Digital Thought Leader interviews, spreadsheets, powerpoint slides and other resources.

Although some materials are open, you'll need your client passwords to get the most from Digital's services, including our email news services and the tools on these websites. To get re-issued with your password simply contact the team member or Associate you work with from Digital.

If you do not have a direct relationship with one of our team, then talk to your colleagues to find out who commissions our service as they will have the password and access details you need.

If you have tried these routes and the services still do not work then email our technical engineers via Digital Team.

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