Forget the ‘second screen’: Mobiles now compete equally with TV for consumer attention

11/02/2016

We are witnessing the decline of the TV-centric living room, as consumers’ attention is now equally spread across mobiles, tablets, laptops and the box, according to new research.

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The in-depth study from the Internet Advertising Bureau UK (IAB) exposes two key myths about this traditional routine.

1.TV is not the dominant screen in the living room.

All screens are equal to such a degree the term second-screening is no longer accurate - it's "switch-screening"

2. The traditional assumption people cram non-TV related behaviour into the ad breaks is no longer valid

Non TV-behaviour is as prevalent in the ad breaks as in the actual programmes.

The above is partly illustrated by a "Kettle Power Surge" graphic (see image further down this page)

The Real_Living study – carried out by research agency, Sparkler – involved nearly 1,050 people measured by a mixture of surveys, passive filming, on-device tracking, daily diaries and biometric data (via skin sensors to measure Electrical-Dermo Activity, aka engagement). The study also includes data from the National Grid and British Gas.

Myth 1: TV is the dominant living room screen and entertainment the dominant activity

Only 50% of UK online adults now say the TV set is the focal point of their living room, whilst 70% report they ordinarily use a connected device whilst watching TV – this rises to 87% of 16-34s. Multi device activity peaks between 6-9pm.

During TV programmes, over one third (34%) check emails, 31% Instant Message or text and 25% shop online.

The biometric data revealed that about 60% of the time a person is most highly engaged during an evening TV session is in non-TV related activity, such as using a digital device or talking to someone.

“Second screening is ingrained to such a degree that all screens are now equal, there’s no hierarchy, only fragmentation of attention – actually switch-screening is a much more accurate term,” says Tim Elkington, the IAB’s Chief Strategy Officer. “Furthermore, entertainment is only a small part of the living room media activity. It’s now a multifunctional space where people jump between individual and group activities, be it shopping, social media, emails, work or messaging.”

Myth 2: TV programmes and ad breaks determine behaviour

The study revealed the traditional assumption that people cram non-TV related behaviour into the ad breaks is no longer valid.

For example, the incidence of checking emails is consistent during TV programmes and ad breaks (both 34%) whilst texting or Instant Messaging is only 1% higher during the ad break than the programme. The device tracking showed, overall, there was actually more online activity per minute during a programme than an ad break.

Furthermore, the declining “kettle power surge” during ad breaks in peak TV occasions over the last 25 years provides more evidence of the change in the traditional rhythm of the living room.

During the biggest TV event in 1990 – England’s World Cup semi-final against West Germany – National Grid data compiled by British Gas shows a power surge equivalent to 1.12 million kettles boiling at the same time immediately after the match. In 2014’s biggest TV event – England’s World Cup match against Uruguay – the power surge was the equivalent of only 410,000 boiling kettles.

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Elkington says: “Connected devices and the realities of modern life mean behaviour in the living room is no longer determined by TV programmes and ad breaks, it is determined by the natural rhythm of device usage.”

Among the various activities people do during an ad break, the one they do most often is going online via a connected device (35%) followed by talking to someone in the room (15%), leaving the room (13%) and changing the channel (8%).

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E.g. among the various activities people engage in during ads, using a connected device is the one done most often (cited by 35% of respondents)

“Connected devices have changed the living room and will continue to do so, and advertisers must plan for the living room of tomorrow,” concludes Elkington. “This requires a rethink about how to command attention in the living room because the opportunity to do so is far more limited, fragmented and competitive than ever before.”

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