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Digital Intelligence April 2013

Digital Strategy data - Digital Intelligence April 2013

Mobile ad spend leaps, taking 10% of all digital spend in the UK - one of the world's laboratory markets for digital. Smartphones outsold feature phones globally for the first time - and Facebook's 'Home' software for Android saw the social network declare the mobile gateway as their single biggest priority.

For brands, the key to successful engagement is still in having brilliant conversation and content ideas, but as the landscape changes expect Facebook, Google and Apple to all try squeezing more paid media budgets out of the marketing plan. Good news for brands as competition in the app store sector grows with Google's "Play" store rapidly catching up to Apple. Meanwhile Twitter lands a multi-agency deal that unlocks hundreds of millions of dollars of ad space, blurring the divisions between social paid, owned and earned media.

To support your always-on digital learning, we've also launched:
- New weekly microsites for all the sections below
- New advanced training for brands
- Deep dive workshops in content marketing

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Digital Intelligence March 2013

Digital Strategy data - Digital Intelligence March 2013

Traffic to websites by tablet users is overtaking smartphone traffic, 50% of mobile searches get actioned within an hour, and Nielsen shows where consumers are located when they're searching categories like 'food' or 'shopping' - all this just in the mobile section of this month's research round-up.

To keep you updated on how the digital markets are evolving, our strategists have included dozens of infographics, charts and research reports - as well as the top 100 full stories from our blogs and the DigiAcademy Twitter feed: https://twitter.com/DigiAcademy.

Stories are grouped around the big themes in digital - and full details, videos and high resolution charts on click through below.

If you'd like quick tips about what these mean for your team's plans in 2013, simply get in touch to have a digital strategist send you some extra advice. With advanced in-company training programmes running in 20 countries this year, it's easy than ever to boost your team's skills.

Read March 2013

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Digital Intelligence February 2013

Digital Strategy data - Digital Intelligence February 2013

This month we see the growing global tide of smartphone adoption shift to the East as for the first time the number of Chinese users is due to overtake US users. And with rapidly increasing smartphone adoption the volume of mobile video and mobile video advertising consumed on-the-go grows.

The rise of the smartphone has also had an impact on Google's Paid Search offering which this month was updated to offer 'Enhanced campaigns' - allowing marketers to target by situation and context (related to mobile devices) for the first time.

Evidence that high street retailers can no longer afford not to offer fully integrated, multi-channel offering came to light this month with John Lewis planning to cut in-store staff to focus on online channels and Marks & Spencer launching a 'Digital Lab' to become more 'omni-channel'.

Google begins first public trial of its augmented reality googles, Google Glass. And rumours abound that Apple is working on an 'iWatch'.

And the Superbowl blackout provides an opportunity for quick-witted marketers to capitalise with clever Twitter messages.

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Digital Intelligence January 2013

Digital Strategy data - Digital Intelligence January 2013

The beginning of 2013 saw more evidence of the death of the high street as consumers increasingly flocked to the web for their shopping needs. In particular the shift from buying entertainment in solid-state form to digital form was put into sharp focus as the closure of the HMV and Blockbuster were announced alongside the record numbers of digital downloads.

The power of social media to instigate and amplify bad press was brought into sharp relief yet again with the tale of two retailers - Sellitonline.com and Tesco - who both suffered at the hands of online consumers.

Facebook launched their 'Graph Search' as their first major step into social search as well as continuing its evolution into a mobile service.

Sony launched their latest Xperia to compete in the smartphone marketplace. While Apple's share price fell sharply on disappointing iPhone sales.

And the annual CES show in Vegas was abuzz with automatic cars, new TV formats and gaming innovations.

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Digital Intelligence December 2012

Digital Strategy data - Digital Intelligence December 2012

To round off 2012, we bring you our collection of top stories that shaped the digital landscape. It was an amazing year, with the continued speed of change towards a more digitally centric society: the rise and rise of social, the migration to mobile, the rising value of online businesses and the growing regulation to manage the digital economy. The stories show big rewards for getting the strategy right - and brutal realities of failing to innovate.

As the digital sector has grown, this year we’re examining the big stories of 2012 across a 9 different sectors, including search, social, mobile and advertising.

We’ve also collected our favourite viral videos of the year, and taken an irreverent look back at some of the stranger stories and biggest blunders of the year. Enjoy!

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Digital Intelligence November 2012

Digital Strategy data - Digital Intelligence November 2012

As we come towards the end of 2012, research shows that this year really has been the year of the smartphone. According to Gartner, global sales have risen 47% year-on-year, much to the benefit of Samsung and the Android platform primarily. But Apple has still managed to capture more of the investment in mobile advertising. Indeed, mobile advertising is looking increasingly attractive as research shows that viewer ad recall is much higher on the handheld device than on TV or the web. A great benefit as more consumer start to research and purchase physical goods through the mobile channel.

And as the developed world equip themselves with the latest devices for the poorer developing markets Google is starting to offer a simple Free Zone mobile service to capture the 'next billion' Internet users.

It also looks like Facebook has weathered the potential storm of its third stage of share sales with a rising stock and increasingly healthy looking business as the year draws to an end.

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Digital Intelligence October 2012

Digital Strategy data - Digital Intelligence October 2012

After its IPO woes, Facebook finally turned a corner this month - but at what price to advertisers? Reports suggest that the social network is lowering the reach of 'likes' in favour of paid-for advertising such as newsfeed ads and an upcoming 'want' button. Shares in Facebook rose on the back of increased revenues and new ad schemes, but brands are left once again pondering the true value of their 'likes'.

As Christmas looms, mini-tablets look set to be the gift of choice, with the iPad mini unveiled (albeit with a hefty price tag) meaning tablet-friendly sites will become more essential in 2013. As desktop and laptop use wanes, Microsoft's newly-launched Windows 8 is the company's biggest gamble yet, as the software giant looks to challenge Apple and Google in the mobile OS market.

Worst mistake of the month goes to Google, which saw nearly $20bn wiped off its market value in minutes, after Q3 earnings figures released prematurely by mistake revealed a surprise drop in profit growth. Larry Page can take some solace in YouTube's revenues, which are now rivalling US TV networks.

Our video viral highlight of the month is Bodyform's spoof CEO response to a Facebook posting. A master class in viral marketing, the video was created within days and attracted over 3 million views within a week. Scroll to the bottom of this newsletter for more examples of 'digital done right' in our viral videos section.

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Digital Intelligence September 2012

Digital Strategy data - Digital Intelligence September 2012

Apple's high-profile iPhone 5 launch was marred by problems with its mapping technology and a hactivist leak of 1 million Apple IDs. Despite negative press, Apple once again broke records, selling 7m handsets over the opening weekend alone- evidence of the growing importance of smartphones in the consumer journey, and hinting that the market is becoming a 2 horse race between Apple and Google.

September was also a big month for Twitter, as it expanded its ad targeting offering, put restrictions on its use of APIs, revamped its profile page design to allow Facebook-style header photos and proved to be more successful than Facebook in its ability to generate mobile ad revenues.

In an eye-opening report, Gartner revealed that marketers are increasingly trying to game the social media system by paying for positive reviews.

This month also saw video ads entering the print world, with Marie Claire's media first of incorporating video into the printed magazine.

After years on the sidelines in digital, it seems grocery ecommerce looks like it has a bright future, with consumers willing to try it, but etailers need to minimise the abandoned shopper baskets.

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Digital Intelligence August 2012

Digital Strategy data - Digital Intelligence August 2012

What's a 'like' really worth? About 24% more than non-fans, according to Play.com. With Facebook under pressure to turn clicks into cash, Play's data certainly help Zuckerberg make his case that 'likes' equal high-value customers.

It's been another tough month for the Facebook founder, with an Australian judge ruling that fan comments are now ads, while plans to run newsfeed ads for non-fans met further user grumbles. News that nearly 9% of Facebook profiles 'could be fake' also set alarm bells ringing with advertisers.

The challenge of preserving user's privacy in an increasingly commercial Internet space reared its head again this month. Google was whacked with a record fine for misrepresenting their use of Safari users' data, Facebook had its knuckles wrapped by a judge for using personal photos in ads, and Microsoft caused a stir with advertisers by setting 'Do Not Track' to default in their latest version of IE.

Also this month:
- Mobile: Paypal tests McDonalds mobile payments
- Social: Pinterest opens registration, the top 20 Twitter countries, and a review of the first 'social Olympics'
- Video: YouTube is removed from Apple devices
- Search: How search keyphrases are getting longer and SEO tips from Google on 5 biggest mistakes in SEO

Key data this month reveals that search keyphrases are getting longer, the Top 20 Twitter countries and a look back at how brands fared in the 'social Olympics'. As a bonus, we've also got SEO tips from Google on 5 biggest mistakes in SEO (and 6 good ideas!).

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Digital Intelligence July 2012

Digital Strategy data - Digital Intelligence July 2012

As the first 'social' Olympics gets underway, some over-zealous sponsors are already feeling the wrath of Twitter users, and this month we look at why brands are succeeding (and failing) at the games.
July was another tough month for Facebook, as its ad revenue growth dipped and shares fell. The social network has come under fire for allegations that bots are creating fake 'likes' - ramping up the prices for ads. Can Facebook stem the flow of bad publicity and turn its mobile growth into profits? We've got Zuckerberg's latest attempts at monetisation below, including job boards, a 'want' button and social search ads.

Google and Apple's rivalry has intensified, as the £159 Nexus 7 goes on sale to undercut the iPad. Leaked videos and reports suggest Apple will respond with a majorly revamped iPhone and iPad Mini this September - we've got the video below, (possibly) offering the first glimpse of the iPhone 5.

Top data this month looks at ad spend growth around the world, with digital leading the way in all territories. We also compare mobile ad revenues from Facebook and Twitter, and have the latest infographics on social media ROI along with the best times to post brand messages on Facebook and Twitter - can you guess the top weekly time slot to reach your audience?

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Digital Intelligence special report: Latin America digital marketing

Digital Strategy data - Digital Intelligence - Special report: Latin America

Across Latin America, the growth of online marketing continues to be rapid as brands unlock a smarter communications mix.

This briefing gives a snapshot of market growth across Latin America. In digital training programmes we explain how to read the landscape, identify priority digital channels and apply 'tipping point' thinking...

It all starts with understanding the channel mix of your consumers and reading the landscape correctly.

Read the Digital Intelligence Latin America special report

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Digital Intelligence June 2012

Digital Strategy data - Digital Intelligence June 2012

The Cannes Cyber Lions showed why owned media is key and how not to simply add to the clutter of the web.

In digital advertising the big players battled hard, with Google opening AdWords to 300,000 apps via its AdMob integration, while preparing for the European rollout of its web TV service. Facebook launched a major ad push, creating deeper ties with Apple, Zynga and WordPress, scrapping 'credits' for local currencies and opening to third party ad platforms for first time. Twitter upped its game with its first TV commercial and curated hashtags for brands, while revealing it's mobile ad revenue have overtaken desktop PCs. Microsoft showcased its iPad rival 'Surface', but was forced into an embarrassing U-Turn on its proposed plans to make 'Do Not Track' the default option for its next IE browser, after much outcry from advertisers.

The were some major acquisitions this month, with Facebook buying a facial recognition firm, Salesforce buying Buddy Media and WPP snapping up AKQA.

This month we include a guide to Pinterest, Mary Meeker's 'State of the Web' presentation and the DMA's implications of the new EU cookie laws for email and mobile marketing. We also take a look at Social media SEO, with growing evidence that Facebook and Twitter now play a key role in determining Google search rankings. Full stories and charts below and on click through.

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Digital Intelligence special report: Facebook

Digital Strategy data - Digital Intelligence - Special report: Facebook

Facebook has revolutionised social media, changed the way marketers communicate and blended paid, owned and earn media into one platform.

Successful social conversation strategies demand the right consumer insights and effective reading of the social landscape.

To keep you on top of how Facebook is changing, this special report lists key developments, research and case studies from the last year - full stories and data on click-through.

Read the Digital Intelligence Facebook special report

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Digital Intelligence May 2012

Digital Strategy data - Digital Intelligence May 2012

All eyes on Facebook this month: we have a round-up of the IPO, aggressive investor reaction, General Motors pulling their ads and the latest on share price. More important for marketers, we also have the new approaches for their ads, how the automated 'Premium Ad' system works, and the new mobile tools for fan pages.

Digital regulation came into the spotlight with the controversial EU cookie law, and then the UK last minute watering-down (video below). It's an approach we expect several other countries to copy - the U-turn saw the wording shift from 'explicit consent' to 'implied consent'.

Google's entry into the mobile device market completes, with the green light for its $12.5bn Motorola Mobility deal, and we show how Google+ was beefed-up with a 'Hangouts' webcam community.

Your data charts this month include top Apps, the true cost of a Facebook Sponsored Story, the (ridiculously complicated) social media landscape and as always full stories and videos on click, and a survey for what you'd like in next month's edition.

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Digital Intelligence special report: India

Digital Strategy data - Digital Intelligence - Special report: India

As India becomes more digitally connected, this special edition of Digital Intelligence shows the way Indian consumers are going online, and on mobile. It covers the key trends you need to know to healthcheck your digital strategy and question whether digital has the right weight in your marketing mix.

Full stories and videos on click-through, and our strategists can guide you on what this means for your brand and your business plan.

Read the Digital Intelligence India special report

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Digital Intelligence April 2012

Digital Strategy data - Digital Intelligence April 2012

Industry themes we're tracking this month? The importance of innovation in your strategy: build it or buy it?

Instagram's $1bn price tag makes sense for Facebook's 'buy' strategy because it blocked Twitter, Google, Apple or MSN from leaping ahead.

In cloud storage, the trend seems to be to 'build' your own: April saw Google unveil a cloud storage service to undercut Dropbox, SkyDrive and iCloud. Our money is on Dropbox getting bought soon, as late entrants realise 'buy' will be the only option left.

Meanwhile in digital marketing, the choices grew further:

- Measuring brand campaigns? Google's new TV-style metrics could be the answer
- Needing new ad platforms? Tumblr finally opens up
- Approaches for tackling Pinterest? Amazon and eBay's social shopping tools just started pinning

This month's Digital Intelligence includes data on: top Facebook brands in the UK, Asia overtaking the west for online video, China's internet growth, and which days of the week work best on social.

As always full stories at the end of the click, and a great video of Google's 'goggles' - the planned augmented reality glasses straight from a sci-fi film.

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Digital Intelligence March 2012

Digital Strategy data - Digital Intelligence March 2012

March proved another big month for social media. Dotcom star of the moment Pinterest revealed impressive audience stats for engagement. Now that the social media 'pinboard' for pictures and videos has found smart ways to help brands market themselves and drive traffic into stores, it's certainly one to watch.

Facebook unleashed 'timeline' and 8 million brands 'liked' it, instantly making the switch. But the new format is a wake-up call for marketers who saw Facebook as stable and simple: the new format means new challenges for marketers in how to use content posts effectively. Twitter unlocked 2 years of its archive, creating an incredible resource for market research - but only brands with the right social media listening strategy will make sense of the deafening noise. Consumer insight just got trickier.

Also in this month's round-up: real-life 'Minority Report' ads, fridge magnets that order pizzas, the worst QR code campaigns, the best digital April fools jokes, mobile ads based on the weather, and top performing apps and ads.
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Digital Intelligence November 2011

Digital Strategy data - Digital Intelligence November 2011

We're set for another record-breaking Christmas for ecommerce (14% sales growth in the UK alone), and data behind the headlines confirms major shifts in the way people shop.

After many years of hype, mobile finally looks set to contribute a significant portion of sales. The growth of pods, pads, apps and iTunes helped Apple become the second biggest online retailer in the UK and in the scramble for festive shoppers' cash, eBay opened its first high street shop. 20th Century Fox started selling DVDs via QR codes on posters, and Google's strengthened its mobile wallet service as it makes the 2012 play for owning the online transaction space.

This month's news was dominated by Google. Latest expansion plans include focusing on Chrome, cloud music and social networking. With 50% of smartphones now powered by Android, the growth will help Google capture the elusive 'single sign-on'. The internet giant also offered a rare peek into how it ranks search results - with big implications for anyone planning 2012 SEO strategies. Meanwhile Microsoft, AOL and Yahoo finally managed to agree an advertising alliance; as they square up to Facebook, Apple and Google.

In social media there's new research about the phrases that boost Twitter clicks (and don't) and why people do (or don't) follow brands on social media - plus the 5 firms that control 65% of all global ad spend: can you guess who they are before reading further?

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Digital Intelligence October 2011

Digital Strategy data - Digital Intelligence October 2011

This month’s research roundup gives more proof about the speed of mobile growth and rising social use. Worldwide mobile access is outpacing fixed-line internet access, and as India's new $40 tablet shows, the economic barriers to technology are tumbling. Global ad revenues from social media are exploding, set to surpass $5bn this year, and doubling to $10bn in 2013. In the UK, web adspend overtook TV - forcing many media agencies to rethink the weight of online vs TV in the mix for FMCG brands.

Below you’ll find how Google ramped up its analytics and encrypted user's searches by default and how Facebook beefed up its conversation management reporting, helping demystify that elusive return on social media investment. Microsoft finalised its own big social media play by securing the Skype acquisition, while Yahoo’s recovery looks unclear – lacking the budgets to acquire.

This month’s loss of Steve Jobs touched us all and united the digital industry. As chief architect of ground-breakers like Mac, iPod, iPhone and iPad, Jobs had a knack for knowing what consumers wanted, before they did. He leaves a huge void not just in Apple, but in digital innovation.

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Digital Intelligence September 2011

Digital Strategy data - Digital Intelligence September 2011

Is Facebook destined to become the next AOL? This month saw the social network transform into a media hub, realising Zuckerberg's strategy of positioning Facebook as an "Internet within the Internet". The move has worked for games, providing huge ad revenues and rich demographic data yields, but will users be happy to watch Netflix films, stream Spotify playlists and read eBooks within Facebook's site? Or is it too similar to AOL's doomed "walled garden" strategy of the early noughties?

This month saw Google take the revamped Google+ public, buying Groupon rival Daily Deal and unveiling its potentially revolutionary Wallet service in the US. Meanwhile, Twitter's new analytics tool could help marketers shed light on the dark art of social media ROI, and the relationship between retweets and revenue on the micro-blogging site.

September also provided some prime examples of how not to get ahead in digital media. Yahoo fired fiery boss Bartz over the phone, leaving the former dotcom darling looking for a buyer. RIM saw its profits collapse as Blackberry lost its grip on the mobile market, and newly bought MySpace has been forced to postpone its grand launch. Award for worst CRM of the month goes to Netflix, which fumbled a re-branding and re-pricing strategy that outraged customers and forced a humble YouTube apology from the CEO, which you can view in all its wince-inducing glory below.

On the research side, we've got some telling stats on mobile broadband this month. 1 in 10 of eBay's customers now buy via mobiles, while the UN found that over 10% world population now has mobile broadband. Food for thought for anyone doubting the potential of mobile...

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Digital Intelligence August 2011

Digital Strategy data - Digital Intelligence August 2011

Who says August's the quiet month for news? Here in the UK, riots revealed the worst and best of social media: large-scale looting was organised at least in part via secure Blackberry Messenger, while large-scale clean-ups were enabled through Twitter hashtags. Watching criminals exploit the privacy of BBM was as depressing as the relief felt from watching the publicly spirited clean-up. All a strong reminder that social activism through social media and messenger tools will be a permanent feature of society from now on whether in Libya or London.

Digital media battle lines continue to shift, as Google became a fully-fledged mobile maker after the Motorola acquisition, and a fully-fledged TV platform with the UK announcement of Google TV. Facebook got serious about location, dropping 'Places' for a universal location tagging system, adding mobile messaging in its bid to stifle Twitter and FourSquare, and ramping up its privacy along the way.

On a sad note, Apple lost its 'rock star nerd', as Steve Jobs stepped away from the helm. Jobs is a true digital revolutionary who pioneered game-changers like the iPod, iPhone and iPad - a real icon of our times who has materially affected all of us. While Apple's strategy looks confident to continue, we're still unconvinced by the shock moves at heavyweight tech firm Hewlett-Packard to ditch mobiles, tablets and PCs to become a standalone software maker.

Also in this month's edition, some eye-opening stats we think you'll enjoy: Amazon accounts for 1 in 5 of all web visits, the UK's Daily Mail became the second most read news site in the world. Which paper came first? You'll have to read on...

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Digital Intelligence July 2011

Digital Strategy data - Digital Intelligence July 2011

With online sales now 10% of retail here in the UK and 1.5m jobs linked to this within a few years, July has been a month of ecommerce innovation. Contrast that to over 10 years back, when we started the Digital Intelligence newswire, and online retail was barely 0.1% of retail spend. This month the whole retail supply chain is innovating fast.

Online retailer Tescos is piloting Wi-Fi access in-store that could unlock a cheaper and easier blended ecommerce with the product acting as a trigger to website downloads without consumers paying for mobile data. And also shows they’re CIO is clearly not frightened about price comparison.

Google debuted ‘AdWords Express’ and shook up small business marketing – yep, they made the simple even simpler and in doing so make a strong pitch to go client-direct rather than through agencies.

The digital strategies of the retail giant Asos (for marketing), Groupon (for auto sales), Google (for product dev) and Facebook (online gaming revenues and sales partnerships) also caught our attention.

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Digital Intelligence June 2011

Digital Strategy data - Digital Intelligence June 2011

Has Google finally got social right? Early signs from our research indicate that the more nuanced approach of Google+ more to social might finally give Facebook something to worry about, after the failures of Buzz and Wave. Our trackers show Google now attracts 1 billion visitors a month- the audience is there if the product is good enough. And if Facebook needs any reminding that the mighty can fall, this month saw News Corp offload former social media king MySpace for a pittance.

As opportunities for digital marketers grow, so do the legal pitfalls. This month saw ICANN approve '.anything domains'. We're split on whether this helps brands or leaves them exposed to squatters - but without a clear online brand strategy it will be an uncomfortable year for marketing directors. Meanwhile the new EU cookie law, which effectively makes most UK websites illegal without an opt-in for tracking, has been deferred for a year. Are your strategies in place?

Headlines below, full stories at the end of the click, and if you'd like a deep dive briefing on a key theme then let us know what you'd like researched by setting your choices here: http://www.digitalstrategyconsulting.com/updatemydetails.

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Digital Intelligence May 2011

Digital Strategy data - Digital Intelligence May 2011

Social media strategies are back at the top of the news agenda, with continued explosive growth among Facebook, Twitter and YouTube reminding every company it needs to evolve its strategy to keep place with the what the platforms offer.

Facebook's facial recognition software sent European privacy advocates leaping for their email. Watch this play out through the summer and remember it was only a year ago that Zuckerberg landed the message that 'privacy is no longer a social norm'.

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Digital Intelligence April 2011

Digital Strategy data - Digital Intelligence April 2011

Early analysis of Google's most recent UK search update is striking less for the list of sites that have benefited (including respected UK brands the Guardian, the Telegraph and Which), but primarily for the list of site that have seen their reach tumble. Some previously high-profile sites have had their search ranking decimated as the latest algorithm judges their content "low quality".

Over the years, Digital Intelligence has highlighted the key role of search and its importance in ensuring that any web marketing strategy is successful. The long-term trend towards convergence has been another of the themes we've tracked during the last decade, and the news this month that Blinkbox has been bought by the UK's biggest retailer Tesco is a sign that this trend is still in its infancy. Tesco can now add online film sales to a portfolio which goes beyond traditional supermarkets to include second-hand car sales, banking services, furniture and clothing. As brands offer ever-more complex mixes of products and points of sale, the importance of their digital strategies will only grow and success will depend on long-term planning and informed decision-making.

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Digital Intelligence April 2011

Digital Strategy data - Digital Intelligence April 2011

As the web swells to take a quarter of all ad spend here in the UK, the mix of online marketing is evolving. In the last two weeks we've been tracking how the use of Facebook engagement ads is exploding, and how online coupons are rising.

Brand strategies are sharpening up as Ford bolsters its online entertainment offers with comedy talent, Twitter plans to launch brand pages, and if kids hangout Habbo is anything to go by then virtual worlds are heading for a genuine second life - but this time with first place for audiences.

Headlines below, full stories at the end of the click, and if you'd like a deep dive briefing on a key theme then let us know what you'd like researched by setting your choices here http://www.digitalstrategyconsulting.com/updatemydetails.

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Digital Intelligence March 2011

Digital Strategy data - Digital Intelligence March 2011

Getting search right just got tougher.

This month's shift in the Google algorithm saw massive swings in the rankings of many brand and retail sites, cleaning up much of the spam but creating a few surprises along the way. Good news for the white-hat techniques of best practice, but bad news for many agencies who had been using link farms to bolster the clients' rankings. Getting search right is such a fundamental of web marketing that without it nothing else in the digital mix works properly. It's a core part of the always-on in digital marketing. And other engines are going even further in the war on spam and simply banning sites that don't make the grade.

This month's digital strategy healthcheck? Think beyond the brand and look for your new position on the category terms you need to be famous for. Track the movement, see where your competitors are and make a plan to climb higher up the listings.

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Digital Intelligence February 2011

Digital Strategy data - Digital Intelligence February 2011

For the movie rental industry, the news of closure at Blockbusters' 609 stores this month marks the end of an era. In the same week Amazon took on Netflix with streaming service for Prime customers, and online music streaming giant Spotify landed a $1bn valuation (thanks to the Russian Facebook backers). Channels are changing and most brands are well behind getting their own channel mix lined up with what consumers are asking for.

No surprise then that Google is taking on Apple with the 'One Pass' system - a one-stop destination where users can pay for publications online. Listen out for this becoming fused with YouTube to enable the migration of pay-TV; a step that will destabilise part of the value chain and economics in the pay-TV markets. And with new research showing almost three-quarters of European web users download or watch online video there will be no shortage of viewers.

Whatever your digital content strategy, the shift to video needs attention. So if you missed our online video special report, then here's the link.

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Digital Intelligence February 2011

Digital Strategy data - Digital Intelligence February 2011

Valentine's day is looking expensive for Twitter's suitors. Google and Facebook have bid up the value of the young social tool to a staggering $10bn. Valuations from Huffington Post to Pandora are running far ahead of revenue multiples, and there's an echo of the late 90s dotcom panic, but what is the price of an acceleration really worth?

Whoever buys Twitter gets to leap forward in integrated mobile and social networking. They'll also get a massive, vibrant network as well as a technology base and challenger brand. Added to that are the insights, goodwill and expertise of some of the best minds in mobile and social networking. And on top they get to lock out the competitor from accessing any of this. In an emerging market, this type of strategy can be game changing.

Accelerating digital brands has become a theme for 2011. Alas, most firms don't have the luxury of pockets deep enough to buy technology or social start-ups. They rely on building their own strategies, content and social approach. The stories in this edition can help inform your digital strategy, and there's more at the end of the links. And in case you fancy a last minute Twitter bid, we've made a history of Twitter's rise here in our archive.

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Digital Intelligence January 2011

Digital Strategy data - Digital Intelligence January 2011

One month in, how's the 2011 digital strategy shaping up?

Content strategies for consumer and B2B brands should be giving even more consideration to video this year. Audiences are climbing in most countries and engagement remains deep - more below .

Social media is almost certainly already in your plan, and now there are even more reasons for using Facebook, Twitter and Orkut. But check your Facebook, website and Twitter strategies are not doubling up. For three years we've been urging brands to unify messages into a single content calendar that feeds all marketing channels, but most are still paying their agencies twice.

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Digital Intelligence: Mobile

Digital Strategy data - Digital Intelligence mobile special report

Mobile apps or mobile sites? Mobile social networking, FourSquare or relying on the established Facebook presence to do the job? Mobile ads or mobile gaming? Android, Nokia or iPhone? SMS or ECRM?

... a few of the questions so far this year from marketing teams we're supporting on the digital strategy coaching programmes. That's why we collated this round-up of research and stories we've been following.

In most developed markets smartphones have seduced consumers and shifted expectations. If brands are not available on mobile they lose out: this could be a search in the supermarket, planning the evening out from a cafe, or a supplier web page review on the way to a meeting. With Steve Jobs on leave Apple's innovation will slow; iAds will be matched by competitors, and the first mover advantage of iPads will fade in the flood of tablet alternatives entering the market.

The space has moved so fast that few marketers are creating truly effective integrated mobile strategies. Like social media two years ago, most are still missing the basics and can't forecast the ROI from what their agencies are pitching.

Read Digital Intelligence mobile special report

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Digital Intelligence January 2011

Digital Strategy data - Digital Intelligence January 2011

Effective digital strategies will be increasingly dominated by new structures and approaches this year. Many agency functions will shift client-side and a new balance in staffing will emerge.

Digital capability is a key driver of competitiveness, and with Facebook and relationship marketing moving to the heart of the digital mix, most firms need to be more hands-on in producing their content and managing their social relationships. It's not only a cost saving and a leap in ROI, but gives a far greater economy of scope having the digital expertise inside the team rather than at the end of an email.

Success strategies are shifting, and the stories we're tracking as the year started echo this. Watch out for key functions moving in house, including relationship marketing, social media management, website content creation and support. There is still a role for specialists for the more advanced issues and the creative big idea, but team structures by the end of 2011 should look significantly different from those today.

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Digital Intelligence: 100 top stories of 2010

Digital Strategy data - Digital Intelligence 100 top stories of 2010

In our review of the year, Facebook and Google dominated our headlines with weekly product development announcements. They played key roles in the UK election - as digital political strategies step-changed - and influenced the fortunes of every firm online. Social media strategies became critical for consumer brands, with the digital media mix broadening for most organisations into: sites, search, social and sales.

The Times launched its paywall (and lost most of its readers), while Twitter explored ads for its digital revenue strategy. Apple entered the ad market with $60m of pre-bookings for the launch of iAds, and both online and mobile adspend set new records. Digital content strategies embraced video - forcing firms large and small to look for video assets - and YouTube reached new heights in audiences.

The key trends we predicted a year ago in mobile, social, privacy and video all proved true, yet many firms still waste much of their budgets by not having the right digital strategies in place. The ROI of digital is often less than half what it should be in most organisations, and that's why digital talent - the digital calibre of teams across a business - will be just as critical next year.

Read Digital Intelligence: 100 top stories of 2010

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Digital Intelligence: Online video special report

Digital Strategy data - Digital Intelligence online video special report

2010 was the year video mainstreamed on the web in Western Europe, so when YouTube released their top 10 clips, we thought it time to collate some of the video stories from the last year. Together they provide an important reminder of the scale online video has grown to. So as you plan your web strategies for 2011, if video is not already high on the agenda, then be sure to review its potential. Online video can tell stories as powerfully as television, create interaction as strong as games, showcase products as well as an in-store demo, and engage your audiences as deeply as social media.

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Digital Intelligence November 2010

Digital Strategy data - Digital Intelligence November 2010

Get set for another online retail record-breaker: next Monday is 'Mega-Monday' when online stores hit meltdown in the shopping frenzy. £6.4bn is the UK forecast for December, with over £20m/hr spent on Monday. Recessionary 2009 saw a 25% leap on 2008 for total online sales (here in the UK) so expect similar this year. Christmas retail triggered a frenzy of last minute traffic grabbing with Search Ad Buys pushing bid prices up and squeezing retail margins - left me thinking that smarter SEO strategies in the summer could have saved a few million dollars on paid ads. All too common to see firefighting rather than getting the strategy in place at the start.

For 2011 we're encouraging consumer brands to evaluate greater roles for marketing through gaming, so we've included video games and console platform sales in the US. And this edition also covers top sites in Russia, Mobile Phone Moms in the US, Finance and Retailer sites in the UK because that's what brands asked us for.

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Digital Intelligence November 2010

Digital Strategy data - Digital Intelligence November 2010

After years of anticipating the mobile web, it seems most marketers are struggling to make it work for them. Latest research here in the UK revealed half of firms don't check their sites on mobiles - and we'd speculate that for those that do the findings can be pretty uncomfortable. Most brands fail to ensure their sites work well on mobile browsers, and fail to give consumers what they're most likely to be looking for on the move. Digital strategies need to play to the consumer's mindset as well as the strengths of the channel, and like the early days of the web, more brands get it wrong than right.

Exceptions include Gap in the US, where this month their Facebook places promotion (10,000 jeans for the first 10,000 consumers to use their mobiles to 'check-in' at their checkouts) was clearly a great route to crowd-sourcing in mobile social spaces, creating 10,000 signposts for other consumers to follow.

Facebook also had us adding more 'fan' badges as their online ad targeting propelled them to take nearly a quarter of US web display ads. For media planners the offer of campaigns with almost no media wastage is intoxicating, and even the British Royal Family are now targetable - embracing Facebook with the launch of their first monarchy page; time to become 'Friends' maybe?

And finally if you're a busy digital exec planning to escape off the grid this Christmas, rest assured you can now check your emails even while climbing Everest - thanks to the Nepalese telco planting the mountain's first 3G base station. You never need be away from email again!

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Digital Intelligence October 2010

Digital Strategy data - Digital Intelligence October 2010

Privacy issues made headlines this week as Google's Streetview cars were found to be capturing more than just photos. Data about local wi-fi hotspots went far beyond the hotspot location, raising concerns across government and business, while at the same time exposing how little most people know about the data clouds that fill their street. It's time to wake-up to privacy.

The week before it was Facebook's turn, with social media games uncovered as the gateway to a wealth of personal data for advertisers to target against. Nothing wrong with trading free games for seeing targeted advertising, but most consumers seemed completely unaware of what they'd agreed to. The key takeout? Read the small print.

Younger internet users were also found to be having a tough time. Across Europe 1 in 8 children have 'had upsetting experiences online', making clear the need to teach more in schools about privacy, social networking and trust.

And here in the UK the government may be deep in the most brutal spending cuts in history, but it still found £650m for a new initiative to fight cybercrime and protect personal data.

The internet is defining the culture of our generation, but new behaviours need to be taught to companies and individuals alike if we are to handle these tools responsibly. Digital strategies and data strategies are essential to all organisations, so I hope you enjoy the stories below and the clicks behind them.

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Digital Intelligence: Google special report

Digital Strategy data - Digital Intelligence Google special report

The web let anyone publish anything, but Google let people find what they were looking for. The rise and rise of the world’s largest web media business is something we've tracked since testing out the early versions in the late 90s.

As search engines have become the connectors between marketing in any media and people finding what they’re after on the web, getting Google right has become critical for brands and the teams that support them. That’s why in this edition of Digital Intelligence we collated some of the recent stories our team were researching, packaging them into one bite-sized email you could forward on to your colleagues.

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Digital Intelligence October 2010

Digital Strategy data - Digital Intelligence October 2010

When exciting new research landed from TNS, we thought we'd share it straight away rather than wait till the end of the month. Here are the topline points, with more on research and announcements from the global giants that caught our eye over the last two weeks.

Digital Life is a global study into people's online behaviour. TNS interviewed around 50,000 people from over 45 countries to explore the different ways internet behaviours are evolving. They used consistent questions and built an interactive dashboard that lets you compare the data.

Other stories we've been tracking include the race to TV (launches from Google and Apple), UK online adspend rising 10% (to just under £2bn in the first half of 2010), YouTube winning the copyright case in Spain, and in Antarctica Google's Streetview making its debut.

As you plan your 2011 digital strategy, let us know if you need more on any of these areas, or support from the management coaches at the Digital Training Academy to ensure you choose the right digital channels for your audience.

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Digital Intelligence September 2010

Digital Strategy data - Digital Intelligence September 2010

Google went 'instant', Apple went Ping, Microsoft put IE 9 into beta and Twitter got pictures: what a month for giant digital product development from digital giants.

All these impact on how digital strategies work for brands - and that's why to get them working well the strategy needs to be flexible to deal with the constant evolution of the landscape. Technology and business horizons are constantly expanding, the attention of customers is migrating, and brands need to be agile enough to deliver what their customers need today, not yesterday.

Among the social networks Facebook gave social media metrics a much needed boost with their new analytics tools (ROI gradually creeping into social media), Twitter started looking even more like a Facebook-lite, and Facebook launched location tools to prevent young socnets like FourSquare gaining the traction of Twitter.

Mobile device wars intensified with Blackberry and Samsung lining up tablet launches, and the largest smartphone maker - Nokia - reorganising 'in preparation for the next billion mobile web users' and its upcoming high-end device launches. The online video world was equally hectic with product development announcements from Facebook, YouTube, Yahoo and Google, proving that the video platforms have much more yet to deliver.

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Digital Intelligence: Facebook special report

Digital Strategy data - Digital Intelligence Facebook digest

Facebook has become synonymous with social networking. In many countries the two words have become interchangeable, and with Facebook's audiences continuing to grow in numbers - as well as time spent - every brand has to consider a Facebook strategy or an integrated social and relationship marketing strategy.

In this special edition we've drawn together research, news and background to highlight the growth, evolution and key issues. Full stories from our team are at the end of the clicks, and this summary packages them into one bite-sized email you can share with colleagues.
Let us know what you find useful - and what you'd like us to cover in future special editions on other topics.

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Digital Intelligence: YouTube special report

Digital Strategy data - Digital Intelligence YouTube digest

YouTube has become the world's online video player. Following numerous attempts from other platforms, YouTube emerged as front runner - then gained the critical mass to deliver video to the world. Google's acquisition boosted the platform's audience reach, and rolling the results into Google Search accelerated discoverability. Google also gave YouTube all the brilliance of Google Search to ensure content would be more effectively discovered.

With video moving to the mainstream in digital comms strategies for consumer brands and business services as well as online media, YouTube needs high consideration in every firm's digital strategy.

Read Digital Intelligence YouTube special report

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Digital Intelligence August 2010

Digital Strategy data - Digital Intelligence August 2010

The pace of Google's acquisitions is astonishing: Jambool, Social Gold and social apps maker Slide all became GOOG, and there's clear interest in visual search firm Like.com - the new frontier in search. Add to that their PayPal integration with Android and its clear Google's focus today is as much about social, apps, and the web on the move as it is about Search.

Facebook matched the pace with the launch of their Q&A service and the bedding in of CEOP, both of which are strategically core. Facebook clocked up record access levels at work here in the UK, moved into top place in India, and no doubt its stickiness will rise even higher as TV networks like the UK's Channel 5 start to embed their top shows into FB's TV on-demand platform. As Google gears up for Social, Facebook is gearing up for Search and Video.

In the mobile space, the acceleration echoes the late 90s' Tipping Point when the web mainstreamed. All brands we spoke with this month now put mobile into the digital plan - even if only at small levels - and media owners are finally seeing mobile as a core platform. Innovation from device manufacturers continued - especially Nokia and Apple - while Blackberry's network came under the long-expected scrutiny by governments across the Middle East and India, no doubt triggering a massive loss of customers along the way.

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Digital Intelligence April 2010

Digital Strategy data - Digital Intelligence April 2010

The use of the web by politicians has been underwhelming, but the current UK elections are still the most digital. Here’s why...

Social media reached out to a new generation and told them to vote. The Electoral Commission used simple digital marketing tactics to reach the right people (youngsters not yet registered), in the right media space (Facebook), with the right offer (one click to register). Simple, brilliant, game-changing.

Secondly, digital analytics came into their own for the first time. Old-style telephone polling and street surveys are over. Instead social media monitoring provided granular insights into every sound-bite and every gesture from the leaders of the three main political parties. Online polls from YouGov have been fighting with new social media monitoring tools, while live social media trackers run alongside TV debates. They’ve given politicians an unprecedented window into their own electability - and like all good marketers, politicians have quickly applied those lessons.

Collating this month’s research and news for you reminded me that the right digital strategy isn’t just about advertising. Digital strategies work throughout the marketing mix - from researching customer insights, to changing brand preference, through building buzz and engagement, sale and ongoing support.

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Digital Intelligence March 2010

Digital Strategy data - Digital Intelligence March 2010

This month saw the power players marking out their turf: Facebook leapfrogged Google into pole position (at least on a couple of metrics in the US), Microsoft pushed deeper into video players, the BBC gave shape to the cut backs, and China and search went head to head in that long awaited showdown. Everything's to play for as the online media market matures, and the flurry of lawsuits over IP is another fixture on the landscape.

As we head into election season in the UK, voters want to vote online and every political heavyweight now wants to 'do an Obama', moving their message through social media. Sadly neither voters nor politicians stand any hope of getting their wishes this time around, and while the Obama campaign is a case study in social marketing the Digital Training Academy will be using for years, most of the tweets, blogposts and email spam being thrown at British voters will remain quietly unopened thanks to their wholehearted failure to apply customer insight and engage their audience. Politicians are yet to learn the first rule of social media strategies: it's not how loud you shout, it's how much your audience want to listen!

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Digital Intelligence market focus: UK sites and audience

Digital Strategy data - Digital Intelligence market focus UK sites and audience

We collated this edition of Digital Intelligence to give clients and Academy Graduates a picture of internet use in the UK today - what is arguably the world's leading country when it comes to online marketing.

If your colleagues would like copies sent to them directly then we can arrange a guest account through www.DigitalStrategyConsulting.com/digitalbriefings.

As we research other markets and sectors, email me back to let us know what would be interesting for you.

Read the UK sites and audience market focus

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Digital Intelligence February 2010

Digital Strategy data - Digital Intelligence February 2010

Pepsi ditched the Superbowl, The Guardian newspaper ditched its regionals, TV adspend took another nail in the coffin, and UK politicians decided to make 100meg broadband an election issue. Brands, media and policy makers: channel switches are everywhere.

The mobile channels will dominate this year's switch the way social media did last year. Mobile wars are intensifying with Nokia's Ovi Maps set to decimate TomTom, Blackberry getting Kindle, and Google refocusing on the small screen ahead of a fusion with social media. But mobile isn't just for global giants - every brand needs a mobile digital strategy to reach customers in the right places through the routes they want. Building the technology and platforms is the easy bit; translating customer needs into the right services is way tougher.

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Digital Intelligence January 2010

Digital Strategy data - Digital Intelligence January 2010

It's 'make or break' time for digital marketing. The stories we've tracked as the year kicks off show the focus switching to ROI and getting digital marketing to drive real business results. Out goes 'reach', in comes 'engagement'; out goes 'buzz' and back comes 'conversion'; out goes 'last-click' thinking and in its place is 'lifetime value'. The recession has clearly forced through smarter thinking.

This should come as a great relief, because it wipes away the 'shiny object' obsession over the latest social media or iPhone app, and replaces it with a dose of sound business logic. Behind the scenes we're finding this in the digital marketing effectiveness audits we run for large brands. Often only small changes in process are needed to unlock much bigger shifts in results.

The Digital Training Academy team are seeing the same trends, but also removing ROI risks by getting the right capability in place. Their focus is giving teams the edge with competitive training that targets weakness in a rival's strategy.

And in terms of channels, mobile marketing and engagement is finally everywhere; it will dominate our digests this year.

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Digital Intelligence December 2009

Digital Strategy data - Digital Intelligence December 2009

Our final news round-up of the year saw more 2010 trends take centre-stage. Google's search getting more mobile and personal (long awaited, and sure to shift the market), and the paid for consumer content movement continued to push forwards (sure to trundle forwards, though with far less likelihood of success).

Government policy made headlines with a storm around the Digital Economy Bill and the 50p broadband tax that got the green light in the UK's pre-budget report. Linked to this is the way regulators will play a much bigger role in 2010 - the first spotlight will be on the MS/Yahoo tie-up and the second on privacy. Facebook's lead on safety (giving kids a special "panic" button) is a shrewd move in delivering what's needed, and here in the UK we've been helping the Information Commissioner's Office develop the thinking around what's needed for the hundreds of thousands of small firms now routinely using personal data.

You'll find lots more ideas to fuel your strategy in the news, research and data we've written up below. Click on the links for 50 full stories, forward around to colleagues, and let me know if you need more of the background as you develop your own 2010 digital strategy.

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Digital Intelligence November 2009

Digital Strategy data - Digital Intelligence November 2009

Behind the scenes every firm's gearing up its 2010 digital strategy, and retailers are looking forward to that sudden seasonal uplift in online sales. Many are running our digital marketing audits to look for areas where they can boost effectiveness without increasing budgets, as ROI looks set to be the key theme for 2010.

This month's news was dominated by the changing relationships between publishers and search engines and that's another theme we're expecting will characterise next year. A related issue is the Murdoch-led quest to charge for online content, and wider concerns about the business models for web media. There's also a sea change to the mobile web from a fixed web, and in Western Europe, the US and many parts of Asia, mobile should be a core element in the 2010 plan.

This month's country focus is Italy, and for all the headlines there are full details on click through.

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Digital Intelligence October 2009

Digital Strategy data - Digital Intelligence October 2009

As brands and retailers gear up for Christmas, this month we've tracked a steep rise in website development, relationship marketing, campaign planning and mobile marketing. The 2010 digital strategy starts now because customers acquired before Christmas will stick with retailers into the January sales and far beyond.

To help brands and their agencies get more from their budgets, The Digital Training Academy has opened up a couple of its online classrooms for the first time. As a client or partner, you can now access additional resources in Social Media, Mobile and Relationship Marketing.

Marketing spend on the high street might be flat, but the switch to the web is clear - and it's also coming with the call for tighter ROI and strong analytics. P&G are among many brands pushing for greater accountability in web advertising, and the growth of online behavioural advertising seems unstoppable. In this month's interview the mastermind marketing Microsoft's Bing search tool takes us behind the scenes on a new way to search and the country focus is on Spain.

If you're a client of the Digital Strategy group and your colleagues would like our research, simply forward this link and we'll do the rest: http://www.digitalstrategyconsulting.com/digitalbriefings.

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Digital Intelligence September 2009

Digital Strategy data - Digital Intelligence September 2009

Size isn't everything. That's the conclusion of the largest study of web ad effectiveness so far. Bigger may be better in general, but location on the page has a strong impact. Ad units embedded inside the editorial have a stronger impact on readers which means web marketers need to pay more attention to their media planning and placement on the page.

Yet again, having the right digital strategy means more than simply being online. For over 5 years our Digital Media Planning Academy has coached planners why "right consumer, right environment, right time and right mindset" are all key for getting the best value from a media buy, and this research of 3.9m people confirms why the attention to detail is key.

Here in the UK, online ad spend overtook TV advertising exactly to the month we'd predicted a few years back. At 23.5% of all UK adspend it's risen about 5% year on year, but is rising about 20% vs the UK advertising industry average (which suffered a massive fall of over 15% in the same period).

This month our national focus turns on China, where Baidu continues to top the charts - but with figures a big leap up from when we were last in Shanghai. As the centre of the web economy continues shifting east, look out for Chinese tech start-ups heading into Europe and a shift in web development with China taking over from India as the coding engine room for many agencies.

If you're a client of Digital and your colleagues would like our research, simply forward this link: http://www.digitalstrategyconsulting.com/digitalbriefings.

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Digital Intelligence August 2009

Digital Strategy data - Digital Intelligence August 2009

What a month? General Motors starts selling cars through eBay, Murdoch's impatience boiled over into a unilateral call to charge for content, public defence of the UK's health service proved enough to crash Twitter, and major social media platforms were brought down by cyber-terrorist 'denial-of-service' attacks.

Who says August is the quiet month off in the media industry?!

What's clear throughout this month's news and research is that behind the scenes retailers are rebuilding their strategies for boosting web sales and their agencies are rebuilding the marketing mix to support this. Social media is proving its worth and strong digital strategies - not wishful thinking - will be the key to trading through the recession.

Here at Digital, many readers asked for more stories and more depth in Digital Intelligence - so that's what we've tested this month. With over double the stories, with full articles on click through to the Intelligence news pages and more graphs and data. It's a test, so mail me back if you'd like it to continue, or if you'd like a colleague to receive it.
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Digital Intelligence online advertising US and worldwide special report

Digital Strategy data - Digital Intelligence US and worldwide online advertising special edition 2009

Since 2000 I've been tracking the growth of digital advertising in the US, and this edition of Digital Intelligence how the world's largest online ad market is changing, traces recent trends, forecasts and key issues in the world's largest online ad market.

Want more niche briefings?
This Special Report includes over 100 stories, graphs and links, and if you'd like to receive other specialist briefings on topics from social media to Twitter, ecommerce to mobile marketing then simply tell me what you'd like: http://www.digitalstrategyconsulting.com/updatemydetails.

Takeout
The US market is the largest in online advertising by a long way, yet the role of traditional media in the mix hasn't yet been affected to the same scale as in the UK and parts of Scandinavia. It's been fascinating to collate the research because it underscores that whether the advertising climate is strong or in recession, migration to the web is unstoppable. Remember: we're only part of the way to a new balance of marketing, with no slowdown in the pace of change.

Read Digital Intelligence online advertising US and worldwide special report

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Digital Intelligence July 2009

Digital Intelligence July 2009

From tiny micro-businesses to the world's largest brands, budget pressures are forcing marketers to find smarter ways to reach customers. No surprise they're finding them online, but the scale and speed of change is surprising. This month we've collected the evidence that the speed of change is increasing. For print publishers and traditional broadcasters it's depressing reading because their survival hinges on new digital strategies; for brands and services, the right strategy can mean twice the value from the same marketing budget; for agencies it means more transparency in the value they add.

Worldwide ad spend is down a massive 12%, but in most countries online ads are still the rising stars. Within most firms the use of online marketing tools are far broader than simple ads, and it's growing even faster. At the heart of that growth remains search engine marketing, where accountability proves seductive for marketers needing a direct response (as well as finance directors needing clear ROI). Google's latest profits are part of that story, testifying the prize for media owners who get it right - and that's the key reason Yahoo and Microsoft finally managed to put differences aside and form their 10 year deal.

At Digital Strategy we've seen this scale of change from inside the doors of many new firms - some now switching over 75% of their budgets onto the web. From global brands to young start-ups, getting the strategy formula right has become the only agenda item.

Email me back if you'd like more on any of the trends we're tracking, or to share comments for publication and links about these trends or what you've seen in the market.
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Digital Intelligence online advertising special report

Digital Strategy data - Digital Intelligence UK online advertising special edition 2009

Since 2000 I've been tracking the growth of digital advertising, and this edition of Digital Intelligence focuses on markets across Europe, tracing recent trends, forecasts and key issues. It's the pilot of a new service several people asked me for, so let me know if it's useful.

Want more niche briefings?
This Special Report from Digital Intelligence contains just under 100 stories, graphs and links, and if you'd like to receive other specialist briefings on topics from social media to Twitter, ecommerce to mobile marketing then simply tell me what you'd like: http://www.digitalstrategyconsulting.com/updatemydetails.

Takeout
It's been fascinating to collate because it shows that whether the advertising climate is strong or in recession, migration to the web is unstoppable. It also shows that in the UK and across the rest of Europe we're only part of the way to a new balance of marketing, with no slowdown in the pace of change.

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Digital Intelligence June 2009

Digital Intelligence June 2009

Michael Jackson's death triggered surges to the web that slowed Google, crashed Twitter and saw millions of tracks downloaded in days. The horrors in Iran drove people online both inside and outside the country, and the single actions of Iranians with cameras and web connections revealed the truth to the world.

The web has given everyone a voice and it's at times like these the scale of change is clearest. We've been tracking the rise of social media for five years and there are more examples here: www.DigitalTrainingAcademy.com/socialmedia.

Meanwhile in the advertising industry the switch to the web remains unfaltering - even though growth appears to be stalling in the US, brands in every country continue switching budgets online because pressured marketers are looking for accountability. This is something we've seen first hand in auditing the effectiveness of brands' marketing spends.

This month we've also included links and comment about the UK's 'Digital Britain' report and the framework for developing our own digital economy.
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Digital Intelligence special report: India

Digital Intelligence India

Whatever market your business is working in, understanding your customers is key. It's about getting the right message to them at the right time and the right way.

The growth of internet use in India is attracting the focus of global brands, as well as national firms looking for more effective ways to reach upmarket and professional audiences. As online commerce and internet audiences accelerate, the web is moving to the centre of the retail and information culture in key demographic groups.

To support our clients and partners we've collated together research that provides a snapshot of the online economy in India today, and there is a supporting online resources page.

Developing digital strategies for content, commerce and communications in India demands a strong understanding of the role the web, email and social media play in people's changing media mix. If you find the notes useful then add your comments in the supporting pages.
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Digital Intelligence May 2009

Digital Intelligence May 2009

Are marketers putting their budgets in the right place? That's the question we're asking after collating May's research tracking the growth in web audiences. The average Brit spends over 22 hrs online each month, and many social groups spend much more.

45% of this time is taken by top 10 sites in the UK, leaving the next 7,600 sites collectively fighting for the remaining audience minutes (excluding the myriad tiny sites deep in the long tail).

The implication? There are massive opportunities for smarter media planning but marketers are easily out of touch with their customers. Look at where a firm's marketing energy is focussed, and there's often disproportionate time and money in classic media, direct mail and below-the-line activity. Our tip: audit the cost-per-customer for each impact in each channel. Not only could you be in for a real surprise, but when marketing budgets are tight that can be your roadmap for where to make the cuts.

For more about auditing the effectiveness of your marketing, email me back, and in the meantime let me know if you'd like any more on this month's research.
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Digital Intelligence April 2009

Digital Intelligence April 2009

There's a polarizing effect in the digital media and marketing sectors: firms with good business models, strong products and great people are weathering the storm, but those without are seeing sustained revenue falls as customers shift.

Recession is accelerating structural change, forcing brands to find new ways to connect with customers and improve their supply chains and value chains. This is across retail, media and marketing services and is unlocking new disruptive business models. What emerges after the storm has passed will be an advertising and media industry with a fundamentally different structure.

Our review of the last month's research and company announcements confirms this. The vast majority of advertisers are boosting their online spend, while heavily cutting classic media. Social networks continue to leap forward - with Facebook putting on 50m new customers since January to cross the 200m mark - and the race to own the mobile space has never been faster.

Smart digital strategies will be the deciding factor for many, so enjoy this month's research digest and let us know if you need more on any of the trends.
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Digital Intelligence March 2009

Digital Intelligence March 2009

The switch to online is accelerating as the tough economy forces brands to rethink their marketing. Smart digital strategies are as much about cutting costs and boosting efficiency, as about increasing sales.

In our monthly digest of research and news, we track how Twitter put micro-blogging into the mainstream, and will now monetise all those conversations. Our predictions on the timing of online video going mainstream came true, with 30m Brits now watching video on the web. Social networking and video emerge as the key drivers in boosting the time people spend online - now predicted to average 7 years per person. Our country focus this month is on Germany, Europe's second largest internet commercial market to profile the market.

Firms applying these trends to their digital strategy are navigating the recession. So if your team could benefit from our strategy health checks then email me back. Meanwhile, enjoy the research and if you'd like deeper research in other areas of digital media and marketing then mail us for the details.
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Digital Intelligence social media special report

Digital Intelligence Social Media

Social media changed the nature of marketing. Facebook, MySpace and YouTube went from tiny start-ups to form a new centre of gravity in people's web experience. Now social media is on every marketer's agenda it's critical to get it right.

That's why readers asked us to collate the most interesting research from the last year or so into one special edition of Digital Intelligence.

We've added in a couple of the case studies we use when we coach teams on digital strategies for getting social media right.

Our conclusion? This is still only the starting point: the role of social media and online social networks will reshape communication. Think Google c1999 and you're on the right track.

Enjoy the research, follow the links, share your views and mail me back if there are topics you'd like us to research for next month's edition.
Read Digital Intelligence social media special report

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Digital Intelligence February 2009

Digital Intelligence February 2009

It's social media addiction across Europe. Three quarters of European internet users are now on social media sites and the growth is unstoppable. People are spending increasing amounts of time on them the role of social media and online social networks keeps growing. Facebook is only 5 years old and our take is that this is still the start of the trend: think Google c1999.

We saw it first hand last week when almost 2000 marketers turned up for one of our Digital Training Academy social media events in London - so to help marketers learn more about using social media we've set up some extra coaching sessions in mid-March. We've also updated our 10 Golden Rules for social media marketing.

Enjoy the research, follow the links and mail me back if there are topics you'd like us to research for next month's edition.
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Digital Intelligence January 2009

Digital Intelligence January 2009

Tough markets demand new strategies. Researching our first monthly review of 2009 confirmed that while internet use continues growing, the advertising and media sectors (in almost every market) are under exceptional pressures. Hardly news, but the patterns emerging are more complex than simply contracting markets: budgets are on the move, and most firms are unprepared.

Broadcasters and print publishers are the worst hit, but all web media groups need to focus on strategies that create the right environment for their advertisers rather than simply doing what they did last year. The latest IPA Bellwether report forecasts the lowest ad revenues in TV and print for years and without the right web products, the online editions of traditional media won't make up any of that shortfall.

Advertisers are cutting spend like never before. Some simply cut all marketing budgets evenly; but smart brands are completely changing their media mix: cutting the fat and finding new strategies that use email and websites at just the right points to build brand and sales. Many digital marketers we've been working with report cuts of 45-65% in their ad budget, but have found ways of losing only 15% of the overall impact. Economic pressures are triggering incredible innovation.

Although consumer spending has contracted, Christmas still saw increasing numbers of shoppers head online in most markets, looking to find the best price. It's all about price in 2009, so firms without strong search and price comparison strategies lost out. Here in the UK, a massive 3.8m of us were googling away on Christmas Day itself, hunting the best deal.

As strategists and trainers we're seeing a fundamental shift in behaviour and corporate strategy on the same scale as we tracked in 2001. The digital retail, media and marketing industry emerging in 2010 will look very different from that of the mid 2000s.

I hope you find the insights and links here useful. And remember that the team here help firms on projects large and small to change their content, commerce and communications strategies.
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Digital Intelligence December 2008

Digital Intelligence December 2008

We hope you have enjoyed this year's editions of Digital Intelligence and in this final monthly review we show you how despite tough times on the high street online retail continues to break new records. In China online adspend continues to show extremely strong growth - no real surprise considering the majority of under-25s now spend half their time online. Further news from the broadcasting sector also continues to emphasise how the worlds of television, radio and online continue to converge and blur.

Best wishes for the holiday season from all of us here at Digital.
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Digital Intelligence November 2008

Digital Intelligence November 2008

Tough times trigger changes in strategy. As growth in the US online ad sector slows to just 11%, Google and MySpace unveil new models for monetising their social media content. In the run up to Christmas retail sales forecasts make depressing reading for high street shops, but online stores confidently plan to poach their consumers - accelerating the restructure in retailing. And as the UK's flagship BBC channels launch online simulcasts, mobile internet use rises steeply; more channel shift is to come.

Follow the links to find out more in this month's round-up, and if you're working on strategy reviews for 2009 then let us know if our specialists can support.
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Digital Intelligence October 2008

Digital Intelligence October 2008

Tough markets trigger creative thinking, which means a wave of rebuilds on the way for failing brand sites, weak online media and under performing e-retailers. Collating this month's stories for Digital Intelligence, we're seeing the innovation start. For those getting it right, the prizes are rich: here in the UK, the switch to online shopping continues with the latest research showing that over 11m Brits are shopping on the web at least twice a week.

For many firms it also means a leap into long delayed training of their teams to find smarter uses of precious marketing budgets; getting more value from agencies and online media. The web will prove the deciding factor for many consumer brands and B2B services.

We're wishing our friends and partners a big slice of digital cake in the run up to the biggest e-commerce Christmas so far.
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Digital Intelligence September 2008

Digital Intelligence September2008

With financial markets in turmoil and marketing budgets tightening we're going against the trend by forecasting relatively strong times for online marketing. When marketing budgets need proof, marketers will stick with the internet. Partly it's the accountability of knowing you only pay for banners that get downloaded or search listings that get clicked, partly it's the way that sites fuel the sales teams of most firms, and how even in FMCG their web presence is the gateway to relationship marketing programmes.

We also cover the latest announcements from Amazon and the BBC, as well as research from ComScore which confirms that here in the UK, video on the web has certainly crossed its tipping point: watch next year as video advertising follows.
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Digital Intelligence August 2008

In this summer's edition we track why rain on the high street accelerated the growth of online retail, how China emerged as the country with the largest internet population, Russia as Europe's fastest growing digital nation, and the BBC iPlayer continued to enjoy success as it crosses tipping points in new markets with new features.

The team here at Digital for years have said 2009 would be the year mobile advertising really takes off, and several new forecasts are aligning with us: we're expecting to see big rises from the acceleration now underway. And if you ever thought you were spending too much time online, then spare a thought for "extreme gamers" who according to new research are clocking up more than 45 hours on the web every week.
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Digital Intelligence July 2008

Digital Strategy data - Digital Intelligence July 2008

While marketing budgets across the board are feeling the pinch the IPA's latest data shows that online remains the only sector experiencing positive growth. In addition, revised forecasts from ZenithOptimedia now expect online to take 10% of this year's global advertising spend.

This month has also seen further evolutions in digital convergence - a trend we have been tracking in Digital Intelligence from the very beginning. Soon both Sony and Microsoft will have video-on-demand services for their various multi-function gaming devices, and both firms are now bringing in content partners to widen their offerings.

As consumers we're now used to the idea of things being connected and able to fulfil many roles - so it was no surprise this month to see that Facebook now takes over 45% of the UK's social networking traffic. Perfect timing then for us to tell you about a little Facebook app we've built to send you our latest news and headlines.
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Digital Intelligence June 2008

Digital Strategy data - Digital Intelligence June 2008

The figures are in for 2007, showing that online passed the £3bn threshold last year and now makes up 16% of the UK's ad market. In Europe online adspend grew 40% during the year and is on course to overtake the US by 2010. These trends are only set to continue with some analysts now predicting that online budgets in the UK could overtake TV this year.

The long-running Microsoft-Yahoo! saga has also come to a close with the clearest winner seeming to be... Google. Yahoo's determination to avoid being acquired has strengthened the search giant's position even further. It remains to be seen if and when their new ad deal will be rolled out worldwide.

This month also saw Facebook overtake MySpace with astonishing annual growth of 162%. Facebook is clearly no longer the underdog rebel upstart though at present its users seem to be staying loyal.
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Digital Intelligence May 2008

Digital Strategy data - Digital Intelligence May 2008

The latest US online adspend data shows continued strong growth as brands continue to move budgets online. New research is also continuing to identify online's specific strengths and role in cross-media campaigns.

Days away from the launch of Apple's new model iPhone it's no coincidence that this month we have focussed on developments taking place in the mobile phone sector. Recent trends and developments suggest the mobile web is clearly on course to reach its tipping point - mobile-based IM and social networking are set to make us more connected than ever before. No surprise then that key players including Microsoft and Vodafone are jockeying for position to give consumers and advertisers the tools they didn't even know they needed a year ago.
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Digital Intelligence April 2008

Digital Strategy data - Digital Intelligence April 2008

As the e-retail economy forges ahead, this month's summary of new research reports upbeat figures for the US and UK, along with a similar lifts in online advertising in spite of the wider concerns about the ad market.

Opinion polls suggest a gradual change in consumer attitudes towards some of the more advanced forms of targeting, endorsing the strong financial results from leading media owners such as Google and Yahoo, as well as middle tier UK publishers.

There's more on the click-throughs we've added, with deeper commentary in our Digital Insight Reports.

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Digital Intelligence March 2008

Digital Strategy data - Digital Intelligence March 2008

The outlook for digital advertising growth remains strong with new research putting online at 10% of all adspend in the US, and here the UK market topping £5bn by 2012 - that's on top of our own forecasts that now put UK online adspend ahead of TV by the end of next year.

We said that 2009 would be the year mobile advertising accelerates, and new forecasts are already sizing that sector at $4.8bn within five years. Also in our round-up of the last month's research and announcements, we look at MySpace entering the downloads market, how Brits are tuning into TV on the web (even though 22m homes now have digital TV), and the OpenSocial initiative.

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Digital Intelligence February 2008

Digital Strategy data - Digital Intelligence February 2008

The acquisition frenzy continues this month with some of the world's biggest internet brands still in battle for taking over each other (and still finding time to buy more smaller internet companies along the way).

The economies of scale mean a service like email or photo-sharing once developed can be rolled out worldwide at very low cost, economics that pressure online services that are only national and trigger the race for growth.

At Digital we said that 2008 was the year television programming would hit the web, and here in the UK the BBC's iPlayer is making headlines with 2.2m people a month watching TV through the player. MySpace has launched video advertising (pre-roll and post-roll formats), helping create a framework for brands to reach video watchers, and with Joost and the IPTV pureplays growing fast, this year is the crossing point for television programming on the web.

For mobile telephony the middle of the year will a big crossing point as the volume of calls made on mobile networks overtakes those on fixed networks according to the latest predictions.


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Digital Intelligence January 2008

Digital Strategy data - Digital Intelligence January 2008

January saw a great start for the digital marketing, media and retail sectors.

Consumer spending was even greater at Christmas than most e-retailers had forecast with a leap of around 50%, online advertising looks set to overtake television spend in the near future as budgets are pulled from classic channels, and the switch to digital marketing is accelerating in Germany and across Central and Eastern Europe younger digital markets.

Our first international projects of the year confirmed the enthusiasm of marketers in New York to boost their integrated strategies with more online activities, and next month we are back in Sweden and Eastern Europe to see if the same trends are strong in those markets.

For details of new digital training and strategy programmes in your country e-mail me back, and in the meanwhile we all hope you enjoy this edition of Digital Intelligence. If you'd like to give a colleague access this year, then simply e-mail us back and copy them in, and we'll do the rest.

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Digital Intelligence December 2007

Digital Strategy data - Digital Intelligence December 2007

Your final news download as we wind down and wish you the best for the holidays.

The mince pies and mulled wine are waiting, we're almost finished for the year, but I did want to send you the final newswire to complete your archive. 2007 was a transformative year for the digital media and marketing industries, and having coached marketing teams in more than twenty countries since January, we've seen the pace quicken as the latest ideas from the UK , USA and Scandinavia get picked up in Central America, South East Asia, Africa and the Middle East . In our 'flattened' world the best ideas are only a click away.

Digital Intelligence tracked hundreds of the 'crossing points' in the sector's growth this year and this final edition rounds up some of the strongest evidence about how shoppers have switched to the web, the saturation levels of broadband, and the continued acceleration of key companies. We'd like to say a big thank you to everyone who took part in the Christmas appeal - you can still donate to your favourite charity here - and there's details of our charity here:
http://www.digitalstrategyconsulting.com/about/merrychristmas
.

Wishing you a relaxing 'unplugged' Christmas from all of us @ Digital, and the best of health for 2008.

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Digital Intelligence November 2007

Digital Strategy data - Digital Intelligence November 2007

Another massive month for product development at the search engines, as the migration to the mobile web quickens.

Strong financial results from indicator stocks are giving investors greater confidence in the online media sector, and retailers are looking forward to a Christmas that will again break e-commerce records across Western Europe and North America; with the web's role in direct retail dwarfed by its role as the primary place for purchase research.

In this Digital Intelligence we're tracking these trends and sifting through the noise to give you the click-throughs and data that matters. Retailers, consumer brands and media groups who are finalising their plans for 2008/9 are bringing us in as architects and strategists - and through this we're consistently seeing four themes emerge: the challenges in making sense of the landscape are getting worse, social media is moving to the core of every agenda (not always for the right reasons), the risks of getting it wrong have amplified, and there is now an acceptance that training and coaching for senior management is essential to make strong digital decisions.


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Digital Intelligence October 2007

Digital Strategy data - Digital Intelligence October 2007

Another cracking month for the internet sector and we held back this round-up of September research to include the two new records set for online adspend in the UK and the US.

Online is taking almost 15% of the adspend cake in the UK and crossed $5bn in a single quarter in the US. The tide of migration to free content is pulling hard and this month we look at how the New York Times, the FT and probably the Wall St. Journal are all getting seduced again to ad funded models; questioning the role of subscription barriers that block audience growth. In our sector focus there's more on the music industry as the Charlatans give away their latest CD and Radiohead let you chose how much their music is worth.

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Digital Intelligence September 2007

Digital Strategy data - Digital Intelligence September 2007

Online retail took a major leap this summer, breaking the £4bn threshold for July alone. That’s a staggering 80% growth year-on-year, and well above seasonal expectations (we’re thinking the British ‘Summer’ had something to do with this one).

In the social networking stakes Bebo pipped MySpace in the UK, as both saw audiences swell along with FaceBook and YouTube. Meanwhile in the US the crossing point for online ad spend overtaking newspapers is in sight as latest research suggests 2011 as the date when it happens.

Follow the links for the stories behind the headlines, and we've included extra links to some of our Digital Insight Reports that are now being opened up to clients, friends and partners.

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Digital Intelligence June 2007

Digital Strategy data - Digital Intelligence June 2007

At Digital we continue to try sifting the research and news that matters most for executives in the digital industry, and in this month's edition we're tracking how European and US adspend data revealed major leaps forward, as consumer and business brands upped their budgets.

The Google family of companies continued to broaden, there was another wave of acquisitions, and the virtual world of Second Life swelled to more than 6 million residents - with over 1.3m of them active in the month.

In Europe '1 day a month' is the new magic number. Across the continent the average internet user now spends 24 hours online each month helping put in perspective the scale of the shift in time and focus. UK audiences take pole position, clocking up a staggering 34 hours with the most entrenched online community.

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Digital Intelligence April 2007

Digital Strategy data - Digital Intelligence April 2007

Online adspend is already topping 10% of the media channel mix in several countries, and ZenithOptimedia are predicting that worldwide it's now on course to top radio by next year.

In the UK our own analysis now puts online above direct mail, and we remain confident in our 2005 prediction that online would overtake TV adspend in the UK by the end of the decade.

Although online can build brands as powerfully as it can generate direct sales, the success of search engine advertising continues to be a key driver in the refocusing of marketing towards the web across Europe. That's why this month our Company Focus looks at Google, with a round up of the top ten news stories from the search giant.

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Digital Intelligence March 2007

Digital Strategy data - Digital Intelligence March 2007

Online adspend broke the £2bn mark here in the UK and closed 2006 with 12.4% of the total advertising cake. Almost exactly in line with our prediction in the Autumn (12.5%), the growth in search continued to fuel web ads (paid for clicks account for 58% of the total), alongside a broadening of the firms using graphical and banner formats. The increase of 41% sees web adspend overtake national newspapers, and cross the threshold of being half the size of the TV market. With total advertising spend rising only 1.1% year on year, it's clear that the web is now the main driver in the wider advertising economy.

The UK may be the largest online advertising market in Europe, but growth has been strong in France, Spain, Scandinavia and Germany. The audit of the Spanish market - also published this month - revealed another massive leap: online marketing in Spain grew 91.38% in 2006, reaching €310.5m and taking 4.25% of all combined Spanish adspend. Search marketing in Spain rose 132,41% (46.58% of all online adspend).

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Digital Intelligence February 2007

Digital Strategy data - Digital Intelligence February 2007

In five years 6m of us throughout Europe will go online to find love. In just over ten years nearly half of all purchases will be made online in the UK. Sometimes the predictions can be hard to picture - and they don't always come right - but one thing is certain: the internet will be an even bigger part of all our daily lives. Of course online marketers know this already and the developments in the UK and Australia we cover this month just remind you how fast the digital world is growing.

Carrying the internet is our pockets is also increasingly common and the mobile stories cover both Vodafone and Yahoo! working to integrate our online activities into mobile handsets. It's hard to predict what those will look like in ten years!

Read February 2007

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