Ecommerce and eretailing - Daily research, tips, news and case studies for digital marketers

Digital Intelligence - a special report about ecommerce and eretailing

Commerce has switched to digital. Across every sector and country, the trends are clear and the pace of change is rapid. Ecommerce and eretailing is a critical part of the sales and marketing process. Get it right and new customers discover you, sales grow, and existing customers remain loyal. Under-estimate the importance of ecommerce and without the right data or feeds, your customers simply won't be reached.
Ecommerce and eretailing

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Global ecommerce trends: Asia Pacific soars ahead as Middle East lags behind

An impressive 82% of web users in Asia Pacific shopped online in the last month, while just 52% did so in the Middle East, according to new research from Global Web Index.


19/04/2017  |  Full story...  |  More about: Asia Pacific Australia Digital Intelligence digital trends ecommerce Europe Latin America Middle East and Africa North America retail

Mastercard looks to the future with artificial intelligence startups

Mastercard has welcomed five new startups to its Start Path Global programme – the company’s global initiative to support innovative later-stage startups who are reshaping the future of commerce.


18/04/2017  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce financial services Mastercard mobile marketing technology

Google Image Search app gets “similar items” shopping suggestions

The Google Image Search app for Android is getting a new “similar items” feature offering users a selection of products to buy related to their search.


13/04/2017  |  Full story...  |  More about: advertising Digital Intelligence digital marketing ecommerce Google images Search

Debenhams goes on affiliate marketing drive with CJ Affiliate

British multi-national retailer Debenhams has picked CJ Affiliate to serve Debenham’s affiliate marketing activity in the UK and Ireland in an exclusive partnership.


13/04/2017  |  Full story...  |  More about: advertising affiliate Debenhams Digital Intelligence digital marketing ecommerce

The top 20 most visible paid search advertisers in Google US

Amazon still leads the way as the top advertiser on Google in the USW, but retail sites are making way for travel sites, according to new research.


12/04/2017  |  Full story...  |  More about: Amazon Digital Intelligence digital marketing digital trends ecommerce Google Search SEO Travel USA

Google Assistant ditches Keep for new Home app

Google has updated its Assistant smart speaker with greater inegreation with its Home app, signalling a move away from its Keep note app.


11/04/2017  |  Full story...  |  More about: apps Digital Intelligence Google Internet of Things mobile marketing

Amazon 'Cash' lets users shop online without a bankcard

Amazon has launched a new scheme aimed at attracting new customers without a credit or debit card, by getting high street retailers to "top up" their online account.


06/04/2017  |  Full story...  |  More about: Amazon Digital Intelligence digital marketing ecommerce retail

Aldi and Lidl struggling to build loyalty with UK shoppers despite ever growing market share

Aldi and Lidl have not built well-rounded relationships with their customers even as they continue to grow, while Tesco and Sainsbury’s are seen as the most rewarding supermarkets by their regular shoppers, according to new research.


04/04/2017  |  Full story...  |  More about: Aldi digital marketing ecommerce retail UK

Amazon planning augmented reality furniture stores?

Amazon is exploring the possibility of appliance and furniture stores, as well as using AR and VR to help customers visualise what it would look like in their homes.


29/03/2017  |  Full story...  |  More about: Amazon augmented reality Digital Intelligence ecommerce mobile marketing

Tech-savvy generation demands the high street to up its game

Bricks and mortar stores have to do more to satisfy tech savvy shoppers and improve the in-store experience, according to new research.


28/03/2017  |  Full story...  |  More about: apps Digital Intelligence digital marketing digital trends ecommerce mobile marketing retail

Shoppers "more loyal to retailers that get it wrong (but put things right)

Almost half of consumers end up liking a brand more after a bad experience – but only if that experience is handled quickly and in the right way, according to new research.


27/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing digital trends ecommerce retail

Which retailers are getting it right on Mother’s Day?

According to research by Mintel, Brits spend more on Mother’s Day than Father’s Day – an estimated £510 million was spent in the UK on Mother’s Day in 2015 compared to £360 million on Father’s Day, with less than half (47 percent) of Brits spending money on their dads* But what retailers are getting it right on Mother’s Day and what products and gift ideas are they offering?


24/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing digital trends retail UK

Two thirds of UK retailers using secondary revenue methods to tackle margin squeeze

More than two thirds of retailers are now exploring secondary revenue options to boost their profitability, new research conducted by Webloyalty and the British Retail Consortium (BRC) has revealed.


24/03/2017  |  Full story...  |  More about: affiliate Digital Intelligence digital marketing digital trends ecommerce retail

8 out of 10 online shoppers vow not to go back to a retailer if they have a bad experience returning items

Retailers who fail to provide consumers with a customer friendly and easy returns service risk losing a large proportion of their customer base, according to new data from leading European payments provider Klarna.


24/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce retail UK

Aussie Hair partners visual marketing platform Olapic

Visual marketing platform Olapic has been selected by P&G brand Aussie Hair to offer a content format, called Content in Motion.


24/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing FMCG Instagram mobile marketing social media and social networking

Mother’s Day shopping trends: spa treatments and flowers lose out to household appliances

With Mother’s Day fast approaching, new research unearths some surprising results about online gift shopping habits, indicating that luxury items don't top the search list and it turns out mums aren’t putting their feet up, even on Mother’s Day…


23/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing digital trends ecommerce retail UK

Pottery Barn debuts augmented reality furniture app

Pottery Barn is launching an augmented reality app, called 3D Room View, that lets customers visually try out living room furniture before they buy it.

23/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce retail

Online retail sales up 15%, but growth through smartphones slowing

UK online retail sales were up +15% year-on-year (YoY) in February, according to the latest figures from the IMRG Capgemini e-Retail Sales Index, building on solid growth in February 2016 (+16%).


22/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing digital trends ecommerce IMRG Capgemini mobile marketing retail UK

Adidas to shift TV budget to digital: "You don't see any TV advertising anymore"

Adidas is reportedly moving more of its ad budget away from TV and into digital channels, and is looking to quadruple its online sales by 2020, according to the company’s chief executive Kasper Rorsted.

21/03/2017  |  Full story...  |  More about: Adidas adspend Digital Intelligence digital marketing ecommerce media media planning mobile marketing sport

Ted Baker debuts 360º shoppable film

Fashion brand Ted Baker is launching a new comedy sitcom, featuring a shoppable virtual reality film and an Instagram story.


16/03/2017  |  Full story...  |  More about: Clothing Digital Intelligence digital marketing ecommerce Internet of Things technology video YouTube

New analytics took helps luxury brands understand cross-border shopping

Contactlab, a fast growing engagement marketing platform for lifestyle brands, and Amadeus Italia, the Italian branch of the provider of next generation technology solutions for the global travel industry announce a partnership to create a Travel Intelligence solution called Luxury lab.


14/03/2017  |  Full story...  |  More about: advertising analytics Digital Intelligence digital marketing local luxury Travel

Mastercard expands Qkr! for retailers and on-the-go consumers

At Mobile World Congress, Mastercard announced that it will expand Qkr! with Masterpass, a mobile order-ahead and payment platform developed by Mastercard Labs, to six new markets and add new functionality to eliminate the traditional bar tab at a bar, club or restaurant.


03/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce financial services Mastercard

Almost two-thirds of insurers and aggregators “neglecting mobile and tablet users”

When it comes to top UK insurer’s mobile website performance, AXA leads the way and Quantum needs improvement , according to new research.


03/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing digital trends financial services mobile marketing

Banking CRM trends: One size fits all approach to customer engagement “no longer acceptable”

Consumers will no longer stand for a ‘one-size fits all’ approach to customer engagement from their banks, with nearly half of British consumers (48%) considering switching their bank as a result of receiving poor customer service, according to new research.


03/03/2017  |  Full story...  |  More about: CRM Digital Intelligence digital marketing financial services mobile marketing

YouTube takes on US cable with $35 monthly TV service

YouTube is set to launch a live TV service in the US in the next few months that offers the four major US broadcast networks plus cable channels.


02/03/2017  |  Full story...  |  More about: Digital Intelligence digital marketing Google Netflix USA video YouTube

Ecommerce and eretailing - Daily research, tips, news and case studies for digital marketers archives

Mastercard unveils payment experience bot for Facebook Messenger - 02/03/2017

1 in 3 online transactions may be misattributed by marketers- study - 01/03/2017

Oracle teams with Mastercard for new digital payments system - 28/02/2017

No Brexit plans in place for 68% of British retailers - 24/02/2017

London Fashion Week 2017: Top Tumblr posts from influencers and designers - 22/02/2017

UK online retail sales hit 7 year high in January- IMRG - 21/02/2017

Google Assistant takes on Amazon Echo with shopping tools - 20/02/2017

Amazon dominated UK paid search in 2016 - 17/02/2017

Consumers want more retail apps to incorporate AI and AR - 16/02/2017

Key tricks for retailers winning in SEO: Google’s top search ranking factors for ecommerce - 16/02/2017

Valentine's day: Top 10 brands on social media - 14/02/2017

No more clichés? Ebay shows Valentine’s swap roses for events as gifts - 10/02/2017

Next to build digital “image Factory” to boost customer experience - 10/02/2017

Food shopper survey: Quality and service considered more important than price - 09/02/2017

Omnichannel demands shifting in-store expectations - 08/02/2017

ATTRAQT buys Fredhopper to boost “visual merchandising” ecommerce tech - 02/02/2017

UK beats US and Europe for Christmas 2016 mobile spend - 31/01/2017

Alibaba in $2.6bn bid for Chinese mall operator Intime - 31/01/2017

Asda cuts food waste with supplier matchmaking app - 31/01/2017

Asda debuts Walmart Exchange ad platform in the UK - 30/01/2017

Path to purchase: 7 interactions "before purchase produces optimum online sale" - 30/01/2017

Marketing luxury goods to China: High street lags behind online experience - 30/01/2017

Retailers have “lost touch with baby boomers” - 25/01/2017

UK high street sales slump as online rises- ONS - 23/01/2017

Retail apps failing to meet consumer expectations, research finds - 20/01/2017

European shopping trends 2017: Over 50s spend 71% more per visit than youngsters - 19/01/2017

Rise in ‘Clean Living’ searches: Distinguishing the fads from the long-term opportunities - 19/01/2017

Black Friday eats into Christmas sales as consumers shift online - 19/01/2017

Greggs trials delivery service in London and Newcastle - 18/01/2017

VR and AR "set to revolutionise the e-commerce industry" - 16/01/2017

January key month for “selfish spending” - 13/01/2017

Digital consumers ‘more likely to ditch bad brands’ than high street shoppers - 11/01/2017

Retailers ‘losing 20% of online Christmas customers to rivals due to stock and delivery problems' - 11/01/2017

Brits selling more online than ever - 09/01/2017

Amazon plans flying warehouses: Drone deliveries from the sky? - 03/01/2017

An M-Commerce Christmas: Mobile orders to rise 26% over festive period - 21/12/2016

Just Eat buys online takeaway rival Hungry House for £200m - 20/12/2016

Unilever buys haircare brand part-owned by Jennifer Aniston - 20/12/2016

The year in review: 16 biggest digital trends of 2016 - 19/12/2016

Amazon makes first public drone delivery (in just 13 minutes) - 19/12/2016

Top 10 supermarkets on Instagram: M&S UK’s favourite - 19/12/2016

Dual screening Christmas: Bake Off, Strictly and Sherlock will power “sofa spending ” this winter - 15/12/2016

Last minute Christmas: 40% of festive shoppers still up for grabs - 15/12/2016

Amazon beats high street rivals for weekend's prime time advertising - 14/12/2016

Retailers "missing value of customer journey with last-click focus" - 13/12/2016

Mobile commerce trends: Retailers not fully maximising mobile revenue - 08/12/2016

Video viral of the week: Polish Christmas ad melts hearts with 4m views in a week - 07/12/2016

Top YouTube 2016 Christmas ads: John Lewis wins globally (but Sainsbury's wins Brits’ hearts) - 06/12/2016

Amazon Go: The new grocery store with no checkout lines - 06/12/2016

Rise of “Shopcationers”: Fly-in shoppers to boost British retail this weekend - 06/12/2016


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