Ecommerce and eretailing - Daily research, tips, news and case studies for digital marketers

Digital Intelligence - a special report about ecommerce and eretailing

Commerce has switched to digital. Across every sector and country, the trends are clear and the pace of change is rapid. Ecommerce and eretailing is a critical part of the sales and marketing process. Get it right and new customers discover you, sales grow, and existing customers remain loyal. Under-estimate the importance of ecommerce and without the right data or feeds, your customers simply won't be reached.
Ecommerce and eretailing

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30% of UK retailers’ ecommerce work 'offers no value'

30% of UK retailers’ ecommerce work 'offers no value'

Retailers in the UK expect 30% of all their eCommerce work to give them back no value, according to a new study.

17/05/2019  |  Full story...  |  More about: Digital Intelligence digital marketing digital trends ecommerce

eBay brings its Retail Revival programme to UK

eBay brings its Retail Revival programme to UK

Global brand experience agency Sense takes eBay’s UK Retail Revival programme into the real world, helping small retailers grow locally and globally.

17/05/2019  |  Full story...  |  More about: Digital Intelligence digital marketing eBay retail UK

Google offers retailers tips and stats with ‘Grow My Store’

Google has launched a new tool to help retailers improve their customers’ online and omnichannel experiences called ‘Grow My Store’

15/05/2019  |  Full story...  |  More about: analytics ecommerce Google retail Search

Top 75 retail brands: Amazon leads the way as technology gets ‘humanised’

The ‘humanisation’ of technology is a key driver of $339bn brand value growth, with Amazon still the world’s top retail brand, according to new research.

Top 75 retail brands: Amazon leads the way as technology gets ‘humanised’

15/05/2019  |  Full story...  |  More about: Amazon brands Digital Intelligence digital marketing digital trends global

Narvar works with ASICS to boost ‘post purchase experience’

Narvar works with ASICS to boost ‘post purchase experience’

Sportswear brand ASICS is working with customer engagement platform Narvar, using its post purchase technology to boost customer retention.

14/05/2019  |  Full story...  |  More about: brands CRM Digital Intelligence digital marketing sports

Alibaba takes on Amazon with ecommerce overhaul

Alibaba takes on Amazon with ecommerce overhaul

Chinese online retail giant Alibaba is revamping ts business model to compete with Amazon on a global scale.

13/05/2019  |  Full story...  |  More about: Alibaba Asia Pacific China Digital Intelligence digital marketing ecommerce retail

Less than half of small businesses proactively manage their online reputation

Less than half of small businesses proactively manage their online reputation

More than half of small businesses (53%) respond publicly to negative online reviews, but only 40% encourage happy customers to leave positive reviews, according to new data.


10/05/2019  |  Full story...  |  More about: CRM Digital Intelligence digital marketing digital trends ecommerce retail social media and social networking user generated content

Bitcoin bounceback? Wealthy look to increase cryptocurrency exposure

More than two-thirds of high-net-worth individuals will be invested in cryptocurrencies in the next three years, reveals a new global poll.

Bitcoin bounceback? Wealthy look to increase cryptocurrency exposure

10/05/2019  |  Full story...  |  More about: Digital Intelligence digital trends financial services marketing technology

Top retailers failing to capitalise on growing social media influence’

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Almost a fifth of leading UK e-retailers are missing out on potential sales due to a lack of connection with their customers’ extended social circles, according to new research.

10/05/2019  |  Full story...  |  More about: advertising Digital Intelligence digital marketing Influencer Marketing Instagram retail social media and social networking

High street missing a trick with alternative to paper reciepts

Just 50% of high street retailers are offering alternatives to printed, paper receipts according to new research.

High street missing a trick with alternative to paper reciepts

08/05/2019  |  Full story...  |  More about: analytics behavioural targeting Digital Intelligence digital marketing digital trends ecommerce retail

Female ecommerce revolution: Rise in women designers turning their creativity into revenue

Hanne Dinkel, Chief Customer Delivery Officer, Spreadshirt, looks at how women are using an ecommerce platform to turn a side-hustle into a business.

Female ecommerce revolution: Rise in women designers turning their creativity into revenue

03/05/2019  |  Full story...  |  More about: Clothing design Digital Intelligence digital marketing ecommerce retail

Facebook F8 round-up: new dating, shopping and group chat features

Facebook used its annual F8 conference to announce its biggest redesign in a decade, including more emphasis on private chat groups, a ‘secret crush’ dating feature and new shopping tools for WhatsApp and Instagram.

Facebook F8 round-up: new dating, shopping and group chat features


02/05/2019  |  Full story...  |  More about: digital marketing digital trends ecommerce Facebook Instagram mobile marketing online dating social media and social networking

Shopify ties with Snapchat to integrate ecommerce ads

Ecommerce platform Shopify has struck a partnership with Snapchat which will allow merchants to create and manage Snapchat Ads directly from the Shopify platform.

Shopify ties with Snapchat to integrate ecommerce ads

01/05/2019  |  Full story...  |  More about: advertising Digital Intelligence digital marketing ecommerce Snapchat social media and social networking

Amazon growth beats expectations, revamps 1-day Prime delivery

Amazon posted a record quarterly profit of $3.6bn, more than doubling from $1.6 billion in the year prior, while its ad revenue growth slowed to a still impressive 34%.

Amazon growth beats expectations, revamps 1-day Prime delivery

29/04/2019  |  Full story...  |  More about: advertising Amazon Digital Intelligence digital marketing retail

Pinterest and Instagram beat Facebook for mobile clothes shopping sales

Pinterest and Instagram generate bigger average order values (AOV) via mobile devices for large online fashion retailers than Facebook, even though they may generate less traffic and have lower conversion rates, according to new research.

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24/04/2019  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce Pinterest retail social media and social networking

Amazon ‘swamped by fake 5 star reviews’

Amazon is flooded with thousands of fake five-star reviews, an investigation published by consumer rights watchdog Which? has claimed.

Amazon ‘swamped by fake 5 star reviews’

17/04/2019  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce regulation

L’Oréal partners with Boots for AI-powered spot-scanning advice tool

L’Oreal has pioneered the role of AI and AR in cosmetics, creating the Makeup Genius app that trailblazed a new digital approach to “try before you buy”. In a sector where product trial is constrained by the number of people able to get to beauty counters in stores and meet advisors, L’Oreal realised that digital channels could overcome the bottleneck.

L’Oréal partners with Boots for AI-powered spot-scanning advice tool

15/04/2019  |  Full story...  |  More about: augmented reality Boots Digital Intelligence digital marketing ecommerce France LOreal mobile marketing Pharmaceutical and healthcare technology

Google takes on Amazon Web Services with ‘Cloud for Retail’ platform

Google has launched a new solution designed to help retailers deliver personalised recommendations, unite online with offline shopping experiences and AI analytics.

Google takes on Amazon Web Services with ‘Cloud for Retail’ platform

15/04/2019  |  Full story...  |  More about: advertising Digital Intelligence digital marketing ecommerce Google mobile marketing retail Search

Ecommerce trends: Nearly 80% of people use shopping apps at home

People use ecommerce apps to increase the convenience and value of their shopping experience. Mass merchant (81%) and pure online retailer apps (77%) from stores like Target, WalMart, and Amazon are the most popular types of shopping apps, according to a new survey.

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15/04/2019  |  Full story...  |  More about: advertising Digital Intelligence digital marketing ecommerce retail

Walmart buys ad tech startup Polymorph

Walmart is buying San Francisco-based ad tech startup Polymorph Labs as it looks to compete with online rival Amazon in targeting shoppers online.

Walmart buys ad tech startup Polymorph

12/04/2019  |  Full story...  |  More about: advertising Digital Intelligence digital marketing ecommerce retail USA Walmart

Artificial Artists creates ‘DIY’ CGI platform for brands and ad agencies

Start-up tech company Artificial Artists has created a platform enabling brands and ad agencies to now create and manage their own CGI assets and campaigns in a way that promises to disrupt the traditional approach to CGI content production.

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11/04/2019  |  Full story...  |  More about: advertising content design Digital Intelligence digital marketing digital trends ecommerce

Lush shuts social media channels: “We’re tired of fighting algorithms”

Cosmetics chain Lush is closing down some of its social media accounts this week after growing “tired of fighting with algorithms” and will only speak to customers via a live online chat function.

Lush shuts social media channels: “We’re tired of fighting algorithms”

11/04/2019  |  Full story...  |  More about: CRM Digital Intelligence digital marketing ecommerce FMCG retail social media and social networking

Top 20 ‘Superbrands’: Amazon gaining most relevance

Amazon is the brand Brits consider to be gaining the most relevance compared to the past, beating 1,595 other brands in the Superbrands ‘Relevancy Index’. The online giant pipped German discount grocer Aldi to top spot while its peer Lidl placed sixth.

Top 20 ‘Superbrands’: Amazon gaining most relevance

10/04/2019  |  Full story...  |  More about: Amazon brands Digital Intelligence digital marketing digital trends ecommerce Unilever

ASOS clamps down on ‘serial returners’ with new customer policy

Online retail giant Asos has changed its returns policy to tackle ‘serial returners’ threatening to investigate and “take action” if it notices any “unusual” return patterns.

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09/04/2019  |  Full story...  |  More about: ASOS Clothing digital marketing digital trends ecommerce regulation retail

A third of the UK’s largest online retailers ignore customers during shipping

Only four of the UK’s 100 largest online retailers provide customers with personalised information about the status of their orders, with 27% not communicating with shoppers at all during the delivery period.

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05/04/2019  |  Full story...  |  More about: Digital Intelligence digital marketing digital trends ecommerce retail

Ecommerce and eretailing - Daily research, tips, news and case studies for digital marketers archives

Retail Week Live: Shop Direct rebrands, Walmart talks automation - 29/03/2019

Customer experience trends: No ‘third time lucky’ for brands - 28/03/2019

Consumers want delivery updates from the brands and retailers they shop with - not third-parties - 27/03/2019

Instagram debuts in-app shopping feature - 25/03/2019

Skoda app lets couriers deliver shopping to car boots - 22/03/2019

Spotify accuses Apple of 'stifling app competition' - 19/03/2019

Walled gardens ‘are marketer's biggest peeve’ - 19/03/2019

Top 5 benefits of a cashless society for small businesses - 13/03/2019

Amazon closes all pop up shops ahead of major supermarket rollout - 08/03/2019

Ecommerce analytics: Weetabix and HiPP sign up to e.fundamentals - 07/03/2019

Kantar Marketplace goes live: Online store for customised market research - 06/03/2019

Pinterest launches ‘Catalogs’ and extra shopping ad inventory - 04/03/2019

Spotify finally comes to India after legal battle - 28/02/2019

Move over Waitrose? M&S in talks to buy Ocado - 26/02/2019

New technologies and biometrics drive conversations on payments - 26/02/2019

QVC UK debuts social commerce platform with Curalate - 26/02/2019

Over half of Brits shop online whilst watching TV - 26/02/2019

Procter & Gamble becomes UK’s largest ad spender - 13/02/2019

8 trends in FMCG e-commerce: potential growth opportunities for retailers and manufacturers - 13/02/2019

Unilever buys healthy snack brand Graze - 07/02/2019

Top hotel booking sites halt 'misleading' tactics and hidden charges after investigation - 07/02/2019

Google shopping search trends: Amazon and Etsy big winners in US - 04/02/2019

Amazon’s cute new robot ‘Scout’ delivers parcels on its own - 28/01/2019

The state of mobile in 2019: App spend ‘worth double box office market’ - 22/01/2019

Netflix ‘would lose 57% of their subscribers if they added commercials’ - 22/01/2019

Amazon named consumers’ favourite brand - 22/01/2019

US court forces Domino's Pizza to make app accessible to blind people - 21/01/2019

PrettyLittleThing boosts ‘next purchase’ with loyalty platform - 17/01/2019

Boohoo bucks ASOS trend with strong Christmas revenues - 15/01/2019

Can multisensory retail save the high-street in 2019? - 15/01/2019

Decline in online customer experience ‘will leave UK retailers struggling' - 11/01/2019

Top countries for mobile commerce: Sweden, Norway and Japan lead the way - 10/01/2019

Slowdown in grocery growth at Christmas despite supermarket rise - 09/01/2019

Microsoft takes on Amazon Go with Kroger 'smart supermarket' - 08/01/2019

Secrets for digital marketing success in the travel sector - 07/01/2019

Tom Ford most popular luxury brand for European online shoppers - 03/01/2019

ASOS in suprise sales warning ahead of Christmas - 18/12/2018

The year in review: 17 biggest digital trends of 2018 - 14/12/2018

Consumers set to spend £7bn on groceries in run up to Christmas - 13/12/2018

Top 100 trends on Pinterest - 12/12/2018

Amazon 'has become it's own search engine': More shoppers start journey on retailer's site - 10/12/2018

No more cinema queues? Vue and Urban Airship bring Google Pay Movie Tickets to UK - 10/12/2018

The role of reviews: Google more trusted than trip advisor for star ratings - 07/12/2018

Viral of the year: iZettle takes on Amazon with ‘Blade Runner’ style Sci-Fi dystopia - 04/12/2018

Viral of the year: Alexa loses her voice (and gets celebrity ones) - 04/12/2018

Early 'Blackvember' campaigns pull Black Friday online spend down - 29/11/2018

Black Friday social buzz: Smaller brands win Facebook as beauty brands win Instagram - 27/11/2018

Black Friday foot traffic falls in US (but online breaks records) - 27/11/2018

60% of searches for Black Friday sales ‘made on Thursday night’ - 27/11/2018

China, Norway and UK lead way for mobile pay - 26/11/2018

 

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