Ecommerce and eretailing - Daily research, tips, news and case studies for digital marketers

Digital Intelligence - a special report about ecommerce and eretailing

Commerce has switched to digital. Across every sector and country, the trends are clear and the pace of change is rapid. Ecommerce and eretailing is a critical part of the sales and marketing process. Get it right and new customers discover you, sales grow, and existing customers remain loyal. Under-estimate the importance of ecommerce and without the right data or feeds, your customers simply won't be reached.
Ecommerce and eretailing

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Consumers to spend nearly £2.5bn in online purchases on Black Friday

UK consumers are forecast to spend nearly £2.5bn online and £4.75bn overall during Black Friday this November 23rd, with an average spend of £90, according to new research.


19/10/2018  |  Full story...  |  More about: Digital Intelligence digital marketing digital trends ecommerce retail UK

Just 1 in 10 online shoppers visit a brand’s website when searching for products

Amazon is the go to source when looking for products online, as consumers tend to bypass brand websites, according to new research.


18/10/2018  |  Full story...  |  More about: Amazon brands Digital Intelligence digital marketing digital trends ecommerce Search

Pinterest makes pins more shoppable with real-time pricing and upselling

Social scrapbook platform Pinterest is announcing a raft of changes to make it easier for people to shop on its website and mobile app, including real-time pricing and recommendations.


18/10/2018  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce mobile marketing Pinterest retail social media and social networking

Fashion sizing software EyeFitU launches B2B platform

The EyeFitU patented Sizing Engine is now available for integration via a SaaS model for online stores and offers consumers personalised sizing recommendations when shopping online.


16/10/2018  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce retail

American Express strikes partnership with digital lender ezbob

Global payment services company American Express has today announced a new partnership with online financing platform, ezbob, to offer selected small-to medium-sized UK business customers access to finance via a digital channel.


15/10/2018  |  Full story...  |  More about: American Express Digital Intelligence digital marketing financial services

Search trends: Most popular car brands in the world

The influence and popularity of the world’s most well-known car brands is often measured by sales figures, but does that really tell the full story? New research looks at Google stats to find the most searched for and talked about car brands in every single country around the world this year.


15/10/2018  |  Full story...  |  More about: automotive Digital Intelligence digital marketing digital trends ecommerce global Search Transport

ASOS expands into voice shopping with Google Assistant ‘fashionbot’

ASOS has teamed up with Google to let customers shop across popular categories using just their voice and the fashion retailers own bot guide 'Enki'.


12/10/2018  |  Full story...  |  More about: ASOS Clothing Digital Intelligence digital marketing ecommerce Google Internet of Things mobile marketing retail technology

Would you give your delivery driver you house keys? Waitrose trials in-home delivery

Waitrose has unveiled trial plans to allow for in-home delivery, letting delivery drivers to stock people’s fridges and food cupboards while they’re out.


08/10/2018  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce FMCG Internet of Things retail security technology Waitrose

Tiered loyalty schemes drive almost 3 times more yearly spend than ‘one off’ offers

Tiered loyalty schemes serve up almost 3 times more value per customer for food and beverage (F&B) brands when compared to ‘one off’ email offers or discounts according to new data.


03/10/2018  |  Full story...  |  More about: CRM Digital Intelligence digital marketing digital trends ecommerce

Bezos’ billions: How has the Amazon tycoon invested his money? [INFOGRAPGHIC]

Jeff Bezos is the richest man in the world, but his massive fortune extends well beyond Amazon. This new infographic looks at how the entrepreneur has chosen to invest his wealth.


03/10/2018  |  Full story...  |  More about: Amazon Digital Intelligence digital marketing digital trends infographic

Top ecommerce fashion sites in 2018

With London Fashion Week behind us, trends data provider SEMrush crunched online fashion search data to uncover online shopping trends and the most popular ecommerce sites in terms of fashion sales, over the past year.


02/10/2018  |  Full story...  |  More about: Clothing Digital Intelligence digital marketing digital trends ecommerce Search

Snapchat rolls out new phase of ‘shoppable ads’

Snapchat has launched a new range of ecommerce advertising formats, as the chat app looks to further monetise its network.


02/10/2018  |  Full story...  |  More about: apps digital marketing ecommerce Snapchat social media and social networking

UK firms struggle to support digital self service

Companies are facing increased customer demand for digital self-service options, such as chat and text message, but many are quick to add new channels of communication without first addressing internal barriers.


27/09/2018  |  Full story...  |  More about: Digital Intelligence digital marketing digital trends UK

1 in 3 retail businesses are still not ready for the onset 'Golden Quarter' traffic

The golden quarter (October – December) is fast approaching, but many retail businesses are not actually ready for the onset of increased website traffic this usually brings, according to new research.

24/09/2018  |  Full story...  |  More about: Christmas Digital Intelligence digital marketing digital trends ecommerce

Majority of UK holiday shopping 'will occur digitally and not in-store'

Nearly 85 percent of consumers plan to spend the same or more on gifts as they did last year, with millennials almost 2X more likely to increase spend, according to new research.


21/09/2018  |  Full story...  |  More about: Christmas Digital Intelligence digital marketing digital trends ecommerce retail

Amazon top ecommerce destination for UK millennials

Amazon is now the number-one online retail destination for UK millennials according to a new study.


21/09/2018  |  Full story...  |  More about: Adobe Amazon Digital Intelligence digital marketing ecommerce retail

M&S boosts customer service channels with Rant & Rave platform

M&S customers can now leave feedback via a multitude of channels including email, webchat, SMS and Interactive Voice Response (IVR), following a partnership with tech firm Rant &Rave.

17/09/2018  |  Full story...  |  More about: CRM Digital Intelligence digital marketing ecommerce Marks and Spencer retail UK

Most retailers feel digital transformation ‘requires a change in leadership mindset’

Speaking at Tech. brought to you by Retail Week and World Retail Congress, Colin Light, Digital Consulting Leader at PwC, reveals how leadership needs to change, and how leaders are ditching the five year plan to look to three years ahead, as digital transformation changes the nature of leadership.


17/09/2018  |  Full story...  |  More about: Digital Intelligence digital marketing recuitment

Alibaba partners Mail.Ru for Russia ecommerce expansion

Chinese ecommerce giant Alibaba has joined forces with a state fund along with telecom company MegaFon and internet firm Mail.Ru Group as part of a new ecommerce venture in Russia.

14/09/2018  |  Full story...  |  More about: Alibaba China Digital Intelligence digital marketing ecommerce Mail ru Regulation retail Russia telecoms

Online shopping in the UK up 9% in a year

UK online shoppers make 87 per cent of their retail* purchases online, up from 80 per cent in 2017, marking an increase of almost nine per cent year on year, according to Royal Mail’s Delivery Matters report.


11/09/2018  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce retail UK

Kelkoo strikes Google Shopping Ads partnership

Kelkoo has become a premium partner with Google Shopping Ads, which it claims will offer retailers an average saving of 32% on total ad spend by bypassing the premiums faced by retailers on Google Shopping.


11/09/2018  |  Full story...  |  More about: Digital Intelligence digital marketing ecommerce Google Kelkoo Search

Argos teams with Google Home for voice shopping

Argos has launched a voice shopping service, letting people sell and reserve its products through Google Home.


10/09/2018  |  Full story...  |  More about: Argos Digital Intelligence digital marketing Google Internet of Things Search technology UK

Bank of Mum & Dad: 62% of students hope parents will fork out for uni essentials

University freshers will be calling on ‘bank of mum and dad’ as they start the new semester, with 62% of students hoping their parents will cover university essentials and tech equipment, according to new research.


07/09/2018  |  Full story...  |  More about: demographics Digital Intelligence digital marketing digital trends ecommerce education retail

The Amazon ecosystem effect: Kindle, Echo and Fire TV lead to higher video subscriptions

The Amazon product ecosystem leads to higher Prime Video affinity and service ratings, according to new research.


04/09/2018  |  Full story...  |  More about: Amazon Digital Intelligence digital marketing ecommerce paid content retail video

London’s first ‘crypto-only’ shop to open for one week in September

A pop-up shop that accepts only digital currency will open this September in London to kickstart the launch of the capital’s Crypto Week.


31/08/2018  |  Full story...  |  More about: augmented reality Digital Intelligence ecommerce financial services games UK

Ecommerce and eretailing - Daily research, tips, news and case studies for digital marketers archives

Facebook takes on Netflix and YouTube with ad-funded video platform - 30/08/2018

Pepsi, Walkers and Doritos sign up for new Jaywing digital sales promotion tool ‘Frontrunner’ - 28/08/2018

Most shoppers want omnichannel retail experience from high street brands - 22/08/2018

Walmart completes FlipKart purchase: Rival Indian traders plan shutdown protest - 21/08/2018

Why Beauty Bay decided to break the web design rules - 21/08/2018

Xmas in August: 48% of global shoppers “have already started their 2018 gift shopping” - 21/08/2018

The sleeping giant awakes: Amazon’s ad revenues ‘to overtake its cloud business by 2021’ - 16/08/2018

The confirmation page is ‘most undervalued page in ecommerce’ - 16/08/2018

Amazon forced to ditch ‘next-day delivery’ claim? - 14/08/2018

Ticketmaster clamps down on touts with Seatwave and GetMeIn closure - 14/08/2018

Love Island fuels 'fast fashion' industry growth - 13/08/2018

Vue Cinema hit by backlash for online payments delay - 06/08/2018

1,100% increase in searches for "What jobs will be replaced by robots?" - 03/08/2018

New digital tax to save the high street? - 02/08/2018

2018’s most innovative tech brands: Amazon tops list - 01/08/2018

Path to purchase: Cautious consumers costing retailers - 31/07/2018

Brits now prefer to shop online than in-store - 31/07/2018

Amazon profits break $2bn barrier for first time - 30/07/2018

Omnichannel journey: convenience at the heart of shoppers’ research - 30/07/2018

JD Sports launches music platform - 25/07/2018

Slow websites are ‘silent killers for businesses’ - 25/07/2018

New Google Shopping Partner ‘Productcaster’ launches with Omnicom - 25/07/2018

Ikea downsizes with high street store and 24 hour deliveries - 24/07/2018

Amazon gets biggest Prime Day yet (but outage costs $100m in lost sales) - 23/07/2018

Amazon Prime Day outage and strikes boosts rivals - 20/07/2018

Global video streaming trends: Amazon and Netflix aiming to be ‘local everywhere’ - 19/07/2018

Ecommerce search trends: 51% start their online shopping journey on Amazon - 17/07/2018

Asos, New Look, Topshop and Boohoo top list of the UK’s most popular fashion brands - 13/07/2018

Ebay takes on Amazon Prime Day with own summer sale - 11/07/2018

Prime Day: A $1.6bn loss-leader creating millions more Prime members - 09/07/2018

Human nature ‘drives customer loyalty in a digital world’ - 06/07/2018

UK retailers spend £1.5m on failed or cancelled digital transformation projects - 06/07/2018

World Cup marketing trends: 4m bored Brits shop on their smartphones during matches - 05/07/2018

Retailers boost investment in machine learning and voice search to improve digital marketing - 04/07/2018

Cryptocurriencies 'infuenced by emotion over economics' - 03/07/2018

Retailers’ failure to deliver a consistent omnichannel experience ‘worse than expected’ - 03/07/2018

Kroger to test self-driving delivery cars this year - 02/07/2018

Tesco tests till-free stores with 'Scan Pay Go' app - 29/06/2018

Brits buying gift cards for personal use - 27/06/2018

Consumers remind brands that ‘simplicity’ is the most important part of a digital experience - 27/06/2018

Pinterest Pincodes: Furniture store Neptune uses QR-style codes - 27/06/2018

Cannes Lions winners: Xbox lets fans sell own customised controller designs - 22/06/2018

eBay Advertising debuts self-serve ad product for local services - 18/06/2018

Stress Shopping: Fifth of UK consumers find shopping a stressful experience… even online - 18/06/2018

71% of UK consumers ‘are happiest online when shopping’ - 18/06/2018

Father’s Day: 46% of Brits plan to spend more this year - 12/06/2018

Carrefour and Google team up for voice shopping in France - 12/06/2018

Tencent partners Italian fashion TV commerce firm - 11/06/2018

Ecommerce in Italy worth €24bn in 2017 - 11/06/2018 leads the big spenders for PPC in the travel sector - 08/06/2018


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