Digital Intelligence

By 2025, 80% of all digital services to be delivered through a few core platforms, according to a new forecast.

26/04/2018  |  Full story...

Amazon has launched a new service that gives its couriers access to a person’s vehicle to leave package deliveries inside.

25/04/2018  |  Full story...

Amazon has overtaken Google and Apple to become the world’s most valuable brand after seeing its value increase by 42% last year.

12/02/2018  |  Full story...

Amazon has started delivery Whole Foods groceries to Prime customers in the US, six months after the retail giant acquired the supermarket chain.

09/02/2018  |  Full story...

Amazon saw sales jump by nearly a third last year, helped by growth in its Prime delivery service.

05/02/2018  |  Full story...

Amazon has launched its first cashier-less grocery store, dubbed Amazon Go, after a year of tests.

22/01/2018  |  Full story...

The largest number of visits to Amazon were on Cyber Monday, not Black Friday, attracting 41 million UK visits over the biggest shopping weekend of the year, according to new research.

30/11/2017  |  Full story...

Consumers plan to shop online this Christmas and are prepared to embrace new AI-powered technologies such as Amazon Echo and Google Home, according to new research.

21/11/2017  |  Full story...

Amazon is launching a service that lets couriers open people's front doors and put deliveries inside, provided they have the right equipment installed.

27/10/2017  |  Full story...

Unilever is to use Amazon’s Alexa platform as a key role in the FMCG giant’s digital transformation.

26/10/2017  |  Full story...

Amazon's 'The Great Indian Festival' generated more transacting customers than any other online platform during the festive Diwali season in India, including market leader Flipkart, according to new research.

23/10/2017  |  Full story...

An overwhelming number of teenage consumers say Amazon is their favourite website for shopping, according to the results of Piper Jaffray’s biannual survey released this week.

13/10/2017  |  Full story...

UK shoppers’ expectations surrounding convenience are changing and a series of emerging innovations have the potential to reshape shopper expectations further, according for new research.

13/10/2017  |  Full story...

Small retailers are willing to fight giants like Amazon by pooling data to remain competitive, according to new research.

12/10/2017  |  Full story...

Ikea will start experimenting with selling its famous flatpack furniture through third-party online retailers, as part of a wider push to become more accessible to shoppers.

11/10/2017  |  Full story...

The European Commission has ordered Amazon to pay around €250m (£220m) in back taxes after finding it had benefited from an illegal sweetheart deal with Luxembourg.

05/10/2017  |  Full story...

Nearly 70% of online shoppers prefer to purchase through Amazon, Etsy, eBay or other online marketplaces, and small business owners may reap big benefits by selling through these marketplaces in addition to their online stores, a new survey suggests.

02/10/2017  |  Full story...

Amazon's Echo Show has lost its ability to stream videos from YouTube, with both sides blaming the other for the issue.

28/09/2017  |  Full story...

Amazon sent out some very confusing emails on Tuesday, telling a large number of customers that someone had bought an item off their baby registry.

21/09/2017  |  Full story...

72% of people now visit Amazon when they want to research products online before making a purchase and over a quarter (26%) of Amazon users admit to checking for alternatives, background information and prices on the site when they come up on a potential purchase in a physical store, according to new research.

19/09/2017  |  Full story...

Amazon has cut prices on a range of products at its newly-acquired Whole Foods grocery chain it bought for £10.7bn earlier this year.

29/08/2017  |  Full story...

Could we soon be opening an Amazon bank account and getting loans and mortgages from the e-commerce giant?

24/08/2017  |  Full story...

Amazon is taking another step in shortening delivery times with a new ‘Instant Pickup’ service in the US… but only for specific high-demand items.

16/08/2017  |  Full story...

Amazon is to close its Lovefilm online DVD rental service, as the retail giant goes streaming-only to take on Netflix.

15/08/2017  |  Full story...

Amazon is the UK’s most trusted retailer, followed by Tesco, Sainsbury’s, Boots, and M&S, according to new research.

20/07/2017  |  Full story...