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UK firms investing more in people to make sense of web analytics

Companies are finally investing in analysts and developing better strategies to get the most from their business performance and analytics tools, according to research published by Econsultancy and Lynchpin. Spending on internal staff now commands more than half (53%) of web analytics budget, up from 42% last year. Technology spending now accounts for less than a third (30%) of companies’ web analytics budgets, down from 38% last year and 45% in 2008. Spending on consulting and services makes up approximately 17% of budget.

The survey-based research also found that almost half (48%) of companies surveyed are planning to increase the number of employees they have dedicated to web data analysis. Only a fifth (22%) of companies do not have any employees dedicated to web analytics. Last year nearly half of companies (46%) were without any dedicated web analysts. The third annual Online Measurement and Strategy Report, published by Econsultancy in association with analytics consultancy Lynchpin, is based on a survey of more than 600 companies and agencies carried out in March and April 2010.

09/06/2010

09/06/2010  |  Full story...

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