Digital Intelligence

UK businesses are missing out on £7.2bn of sales because of a “difficult” shopping experience, according to new research.

22/10/2019  |  Full story...

FlipKart has expanded into original video content as the Walmart-backed Indian ecommerce platform takes on Amazon Prime Video.

17/10/2019  |  Full story...

Kibo Commerce is buying personalisation firm Monetate, offering clients more options such as A/B, multivariate testing and audience targeting for retailers looking to curate customer experiences across all their sales channels.

14/10/2019  |  Full story...

A wave of digitally-savvy, internationally-minded upstarts are powering growth in the retail sector, according to new research that ranks retailers by brand recognition, global presence, online capabilities, and volume of sales.

14/10/2019  |  Full story...

Blended human and digital customer service capabilities that bridge the online/offline customer experience gap topped retailers’ investment priorities over the next two years, according to new research.

14/10/2019  |  Full story...

Consumers are still worried that British supermarkets’ are not doing enough to go green, particularly around food and packaging waste, according to new research.

03/10/2019  |  Full story...

Avon will be inviting five firms to pitch live at MAD//Fest London in a £20k search for tech solutions in low tech environments, which Avon representatives in different parts of the world often rely on.

01/10/2019  |  Full story...

With October less than a week away now, 32% of online retail businesses in the UK are not ready for the ‘Golden Quarter’ traffic as the festive shopping frenzy begins, according to research.

26/09/2019  |  Full story...

‘Super Saturday’ and the day after Black Friday are predicted to be the busiest trading days of the year, according to new research.

26/09/2019  |  Full story...

After online sales slumped to their lowest ever July growth last month, retailers saw little reprieve in August with growth of just +3% Year-on-Year (YoY), according to new data.

24/09/2019  |  Full story...

Salesforce has launched Consumer Goods Cloud, a new industry product that lets consumer goods companies to drive revenue growth and maximise ROI through improved retail execution capabilities.

17/09/2019  |  Full story...

Morrisons has signed up to a new multi-year agreement with online giant Amazon in a bid to push further into the wholesale market.

17/09/2019  |  Full story...

More than half (53%) of shoppers are avoiding retailers that don’t offer free returns and more than a third (34%) of shoppers avoid shopping with retailers with no clear returns or exchange policy.

13/09/2019  |  Full story...

UK gifts and gadgets retailer Menkind has announced today it has completed the acquisition of Qwerkity, a mail order and online gift business from its previous owners, The Book People.

12/09/2019  |  Full story...

Communicating directly with customers once they have made a purchase during the shipping and returns period can significantly increase repurchase rates for online retailers, according to new research.

10/09/2019  |  Full story...

Europe is the leader in mobile shopping, with 67% of traffic coming from this channel during the holiday season, while younger shoppers are more likely to buy in store, according to new research.

06/09/2019  |  Full story...

Online marketplace for freelancers Fiverr has launched its second industry store, this one focused on ecommerce to help the growing number of businesses that are selling online.

05/09/2019  |  Full story...

Brexit confusion over tax increases, delivery times and data ownership could stop British consumers making international purchases after 31st October 2019, according to new research.

03/09/2019  |  Full story...

The size of the energy drinks market could grow exponentially if brands and retailers satisfy consumer demands for healthier and tastier products with lower levels of sugar, according to new research.

03/09/2019  |  Full story...

58% of global consumers stating they would purchase more international products online if they were made aware of the brands, according to new research.

29/08/2019  |  Full story...

Online beauty retailer Feelunique has partnered with Contentsquare, to deliver improved ecommerce functionality, and increased conversion rates and revenue, for a replatforming of its online presence.

27/08/2019  |  Full story...

With 40% fewer businesses opening now than five years ago, a new study by Safestore uncovers the biggest issues facing business growth by industry, the best countries in the UK for start-ups, and the top priorities for CEOs looking to grow their business.

27/08/2019  |  Full story...

As 77% of marketers are now preparing for peak shopping season later this year, retailers are expecting an average 25% improvement on 2018 Black Friday revenue, rising to 28.6% for the holiday shopping season as a whole, according to new US and UK-based research.

13/08/2019  |  Full story...

Older people are increasingly chosing ecommerce over the high street, with more than half of British adults aged 65 and over now shoppuing online, according to new research.

13/08/2019  |  Full story...

Tea brand Twinings has chosen ecommerce analytics provider e.fundamentals to help drive sales of its everyday and speciality teas through retailers’ websites.

09/08/2019  |  Full story...