Digital Intelligence

Entries from Digital Intelligence tagged with "retail"

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Ecommerce trends: Are user generated images the key to reducing return rates?

Marketers are failing to adopt user generated content into their marketing strategies despite its role in reducing return rates, according to new research.

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17/06/2019  |  Full story...

Customer loyalty trends: Digital channels key to shoppers clicking with brands

Digital differentiators such as accessible websites, personalised offers and fast, interchangeable delivery times, are becoming crucial to success as British brands continue to compete for customer loyalty, according to new research.

14/06/2019  |  Full story...

Retailers ‘missing out on £1.7bn’ by neglecting publishing opportunities

Retailers could be earning more in advertising by taking on more of a role as publisher, offering tips and boosting loyalty from customers, according to new research.

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12/06/2019  |  Full story...

Global shopping trends: Japan biggest spenders while Americans shop most frequently

UK shoppers are ahead of their European counterparts but still lag behind US shoppers when it comes to volumes of online shopping, according to new research.

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12/06/2019  |  Full story...

Most British retailers ‘still have no Brexit plan’

Despite three years passing since the EU referendum, over half (57%) of British retailers still have no plans in place for Brexit, according to a new survey.

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11/06/2019  |  Full story...

UK vs Germany: Which provides the best online delivery experience?

Some 27% of UK retailers and 53% of German retailers fail to provide the customer with any communication during the delivery period, according to new research.

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11/06/2019  |  Full story...

Amazon plans 10 pop-up shops on UK high street

Amazon is to open 10 pop-up shops in a pilot programme designed to give online businesses a bricks-and-mortar presence, following on from its purchase of Wholefoods in 2017.

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07/06/2019  |  Full story...

UK hit by ‘biggest decline on retail sales on record’

UK retail sales in May have seen “the biggest decline on record”, dropping 2.7% in May 2019, according to the latest BRC-KPMG Retail Sales Monitor.

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07/06/2019  |  Full story...

Amazon plans to deliver by drone within months

Amazon is set to launch self-piloted drones capable of delivering packages to customers in 30 minutes or less in the coming months.

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06/06/2019  |  Full story...

Amazon plans to deliver by drone within months

Amazon is set to launch self-piloted drones capable of delivering packages to customers in 30 minutes or less in the coming months.

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06/06/2019  |  Full story...

Apple splits iTunes into three parts

Apple is splitting iTunes into three apps for music, podcasts and film and shows, in bid to further persuade its product owners to sign up to its Spotify-style Apple Music service, as well as its recently announced Netflix rival Apple TV+.

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06/06/2019  |  Full story...

Too much choice and no advice ‘is causing high-intent shoppers to abandon online purchases’

Too much choice and not enough product information online is causing high-intent consumers to abandon purchases, right at the moment they are ready to buy, according to a new report.

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29/05/2019  |  Full story...

Global retail trends: Third fear going out of business within 36 months

One third of organisations fear going out of business within next 36 months without reinvention of business model, according to new research.

Global retail trends: Third fear going out of business within 36 months

24/05/2019  |  Full story...

The rise of 'direct-to-consumer' brands: Simply Cook, Made.com and Dollar Shave Club lead the way

The rise of 'direct-to-consumer' brands: Simply Cook, Made.com and Dollar Shave Club lead the way

Direct-to-consumer brands have shaken up the retail industry, going both digital and direct, with British brands such as Simply Cook & Made.com leading the way amongst UK consumers, ahead of global brands Glossier, Casper and Harry’s, according to new research.

23/05/2019  |  Full story...

Klarna ‘pop-up’ store to showcase online fashion brands

Payment provider Klarna has turned its sights on the high street with its first UK all-immersive store due to pop up in London’s Covent Garden at the start of June, featuring many brands that are usually online-only.

Klarna ‘pop-up’ store to showcase online fashion brands

22/05/2019  |  Full story...

Fashion accessory retailer Lulu Guinness links social media to its ecommerce store

Fashion accessory retailer Lulu Guinness links social media to its ecommerce store

Lulu Guinness is launching onsite social commerce to create a more engaging customer experience.


22/05/2019  |  Full story...

eBay brings its Retail Revival programme to UK

eBay brings its Retail Revival programme to UK

Global brand experience agency Sense takes eBay’s UK Retail Revival programme into the real world, helping small retailers grow locally and globally.

17/05/2019  |  Full story...

Google offers retailers tips and stats with ‘Grow My Store’

Google has launched a new tool to help retailers improve their customers’ online and omnichannel experiences called ‘Grow My Store’

15/05/2019  |  Full story...

Alibaba takes on Amazon with ecommerce overhaul

Alibaba takes on Amazon with ecommerce overhaul

Chinese online retail giant Alibaba is revamping ts business model to compete with Amazon on a global scale.

13/05/2019  |  Full story...

Less than half of small businesses proactively manage their online reputation

Less than half of small businesses proactively manage their online reputation

More than half of small businesses (53%) respond publicly to negative online reviews, but only 40% encourage happy customers to leave positive reviews, according to new data.


10/05/2019  |  Full story...

Email fail: Zavvi accidentally rewards hundreds with Champions League final tickets

Email fail: Zavvi accidentally rewards hundreds with Champions League final tickets

Online retailer Zavvi has received hundreds of complaints from contestants who were mistakenly told they had won VIP tickets to European football's biggest final.

10/05/2019  |  Full story...

Top retailers failing to capitalise on growing social media influence’

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Almost a fifth of leading UK e-retailers are missing out on potential sales due to a lack of connection with their customers’ extended social circles, according to new research.

10/05/2019  |  Full story...

High street missing a trick with alternative to paper reciepts

Just 50% of high street retailers are offering alternatives to printed, paper receipts according to new research.

High street missing a trick with alternative to paper reciepts

08/05/2019  |  Full story...

Female ecommerce revolution: Rise in women designers turning their creativity into revenue

Hanne Dinkel, Chief Customer Delivery Officer, Spreadshirt, looks at how women are using an ecommerce platform to turn a side-hustle into a business.

Female ecommerce revolution: Rise in women designers turning their creativity into revenue

03/05/2019  |  Full story...

Amazon growth beats expectations, revamps 1-day Prime delivery

Amazon posted a record quarterly profit of $3.6bn, more than doubling from $1.6 billion in the year prior, while its ad revenue growth slowed to a still impressive 34%.

Amazon growth beats expectations, revamps 1-day Prime delivery

29/04/2019  |  Full story...

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