Digital Intelligence

Entries from Digital Intelligence tagged with "retail"

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17 million Brits ready to pay with wearable devices

One quarter (26%) of British shoppers expect to start using “tap and go” contactless payments with a smartwatch, bracelet, keyring or other forms of wearable payments, according to new research.

23/02/2018  |  Full story...

How can AI empower the retail workforce?

AI has been identified as a threat to the warehouse and logistics industry, but what about retail workers? A new report from Blue Yonder looks at how AI could support rather than replace human retail workers.

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21/02/2018  |  Full story...

Harvey Nichols revamps online merchandising to boost sales

Harvey Nichols has seen onsite conversion grow following an improved online merchandising strategy which encourages customers to explore its website in more depth and for longer.

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21/02/2018  |  Full story...

Vodafone teams with Mango for digital fitting rooms

Vodafone has partnered with Mango, global fashion retailer to bring digital fitting rooms to the high street.

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19/02/2018  |  Full story...

Just half of UK retailers have a digital strategy in place

Almost half (46 percent) of British consumers believe Augmented Reality (AR) will positively impact retail, with Virtual Reality (VR) close behind (22 percent), yet only 50 percent of retailers have a digital strategy to implement these technologies according to new research.

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15/02/2018  |  Full story...

Amazon usurps Google and Apple as world’s most valuable brand

Amazon has overtaken Google and Apple to become the world’s most valuable brand after seeing its value increase by 42% last year.

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12/02/2018  |  Full story...

Amazon to deliver Whole Foods groceries to Prime members

Amazon has started delivery Whole Foods groceries to Prime customers in the US, six months after the retail giant acquired the supermarket chain.

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09/02/2018  |  Full story...

Brits switch to mobile grocery shopping as prices rise

Four in five UK shoppers have noticed prices increase in the shops, with 45% of shoppers increasing their smartphone shopping usage, according to new research.

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09/02/2018  |  Full story...

Amazon posts record profits after holiday season boom

Amazon saw sales jump by nearly a third last year, helped by growth in its Prime delivery service.

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05/02/2018  |  Full story...

AI helps pick right flowers for Valentines day

Floral provider, 1-800-Flowers.com is using tech and other innovations to make it easier than ever to win hearts on Valentine’s Day, including AI-powered gift concierge and voice shopping.

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02/02/2018  |  Full story...

eBay ditches Paypal as preferred provider after 15 years

PayPal shares have plunged after eBay split with the payment provider in favour of Adyen, ending a 15-year relationship.

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02/02/2018  |  Full story...

Lidl launches wine chatbot 'Margot' on Facebook

Lidl UK has launched an Artificial Intelligence Wine ChatBot called Margot, giving customers wine knowledge and recommendations via Facebook Messenger.

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01/02/2018  |  Full story...

AI in ecommerce? Fashion consumers have mixed feelings

Less than half of older shoppers compared to Generation Z are comfortable with Artificial Intelligence (AI) in the future, according to new research into online fashion buying.

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31/01/2018  |  Full story...

The rise of ‘Dark UX’: Top brands accused of ‘tricking’ consumers into spending

Major retailers including Amazon, Boohoo and AO.com are using ‘Dark UX’ methods, in which website interfaces are deliberately designed to trick consumers into a bigger spend, according to a new report.

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30/01/2018  |  Full story...

Brits quit queues after 6 mins 46 seconds

6 minutes and 46 seconds is the exact moment Brits will quit a queue, proving there is a limit to the nation’s willingness to wait in line, according to new research.

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26/01/2018  |  Full story...

Online retail shows signs of a maturing market with a tough 2018 to come

UK online retail sales were up 12.1% on average year-on-year (YoY) in 2017, according to the latest figures from the IMRG Capgemini e-Retail Sales Index.

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24/01/2018  |  Full story...

Amazon Go finally opens to public: A supermarket with no checkouts

Amazon has launched its first cashier-less grocery store, dubbed Amazon Go, after a year of tests.

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22/01/2018  |  Full story...

Average Brit spent £220 on online January sales already

British consumers have already spent an average of £220 on online purchases in the January sales, with furniture, clothing, tech items and holiday deposits emerging as the biggest expenditures, according to new research.

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18/01/2018  |  Full story...

Most Brits shun shopping with brands that fail to use imagery

Over half of British consumers claim an image is more likely to grab their attention than a headline, according to new research.

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16/01/2018  |  Full story...

Gumtree ramps up safety features for sellers and buyers

Gumtree has introduced major updates to the sites Help Centre, improving the way that customers access safety advice and messaging.

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12/01/2018  |  Full story...

Failed Christmas deliveries to cause £464.9m of returns in January

Despite a record breaking number of online sales made during the 2017 festive season, orders that weren’t delivered on time over Christmas will continue to present a returns headache for retailers well into January, according to new research.

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09/01/2018  |  Full story...

Slow websites cause 47% of shoppers to abandon online baskets

Speed of service remains a key consideration in driving omnichannel conversions, as connected consumers expect immediacy across their shopping encounters, according to a new report.

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08/01/2018  |  Full story...

10 biggest business blunders of all time

Even the biggest companies make mistakes and now researchers have come up with what they believe could be the ten biggest business blunders ever.

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18/12/2017  |  Full story...

Aldi tops Christmas ad rankings with Boots hot on its heels

Aldi has surpassed expectations and takes first place in the top 10 TV ads of Christmas 2017, according to new research.

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14/12/2017  |  Full story...

Despite digital demands, shoppers still value traditional in-store customer service

Despite the digital demands connected consumers now expect in their omnichannel shopping journeys, the values of traditional customer service and human interaction prove key motivations for consumers choosing to shop in-store, a new report by PCMS, a global provider of unified commerce solutions, reveals.

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14/12/2017  |  Full story...

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