Digital Intelligence

Entries from Digital Intelligence tagged with "whatsapp"

25 result(s) displayed (1 - 25 of 102)

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WhatsApp debuts business channel: KLM first brand to sign up

WhatsApp has launched a dedicated channel where companies can reach out to their customers, with airline KLM the first brand to sign up.

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06/09/2017  |  Full story...

WhatsApp to add payments in messaging app

WhatsApp is set to launch direct payments on its messaging app, as the Facebook-owned messaging app becomes the latest service to let users transfer money to one another with a text.

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17/08/2017  |  Full story...

Africa social media trends: Facebook dominates while YouTube and Twitter struggle

Facebook is the most popular social network in Ghana, Kenya, Morocco and Nigeria, with WhatsApp growing fast, according to new research.

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31/07/2017  |  Full story...

Amazon takes on WhatsApp with "Anytime"messenger

Amazon is reportedly developing an encrypted messaging app called Anytime, designed as a direct competitor to WhatsApp, Facebook Messenger and other popular messaging apps.

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18/07/2017  |  Full story...

EU fines Facebook £95m for ‘misleading’ WhatsApp data

The European Union’s competition watchdog has fined Facebook 110 million euros (£94.5m) for providing misleading information over its buyout of mobile messaging service WhatsApp.

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19/05/2017  |  Full story...

App trends: Communications and social increasingly dominate app time

The app sector is like a “clogged pipe”, where social and communication apps dominate most people’s time, while other sectors will be left to “fight over the scraps”, according to a new report.

17/05/2017  |  Full story...

WhatsApp teams with iAdvize to boost customer service for brands

Online CRM firm iAdvize is integrating with WhatsApp, letting brands communicate directly with their customers and prospects via WhatsApp.

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20/03/2017  |  Full story...

WhatsApp takes on Snapchat with expiring messages

WhatsApp is adding a new feature that lets users tag messages ‘at this moment’ which vanish once opened, or after 24 hours.

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23/02/2017  |  Full story...

10 biggest trends to watch: Why “Passive Networking” could hit big messaging apps

The major messaging apps are set to be hit by “passive networking” in 2017 as additional functionality puts off some users, according to GlobalWebIndex, home of the world’s largest ongoing study on the digital consumer.

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13/02/2017  |  Full story...

Consumers “happy to interact with brands on mobile messaging apps”

53% of people who use mobile messaging apps such as Facebook Messenger and WhatsApp has interacted with a company via mobile messaging, or is open to doing so - as long as they can block brands they are not interested in according to a survey.

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22/12/2016  |  Full story...

Facebook faces massive fine for "misleading EU over $19bn WhatsApp deal"

Facebook could be facing a fine of up to 1% of its global revenue for allegedly misleading European Union merger watchdogs when it won approval to buy the WhatsApp messaging service in 2014.

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21/12/2016  |  Full story...

Facebook forced to suspend WhatsApp data sharing after UK privacy probe

Facebook has been forced to postpone a controversial data sharing agreement with WhatsApp after a UK privacy probe.

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09/11/2016  |  Full story...

Global app usage: Facebook most installed (but WhatsApp gets most users)

Findings from a new multi-country study of over 4,000 smartphone users across the UK, US, France and The Netherlands reveal how messenger apps are used and viewed by consumers today.

01/11/2016  |  Full story...

Google debuts AI-powered chat app "Allo"

Google is taking on the likes of WhatsApp and Apple's FaceTime with a new messaging app called Allo, featuring a robotic assistant that will suggest automated responses to texts.

22/09/2016  |  Full story...

European privacy regulators probe WhatsApp privacy switch

The chair of Europe's leading group of privacy regulators said that it will watch with “great vigilance” WhatsApp’s change in privacy code, as the chat app opens up to ads for the first time.

31/08/2016  |  Full story...

WhatsApp opens up to ads for first time

WhatsApp has updated its privacy policy in a move that will see it share its users’ phone numbers with parent company Facebook, meaning the chat app will get ads for the first time.

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26/08/2016  |  Full story...

EU plans stricter privacy rules for chat apps

The EU is clamping down on chat apps such as WhatsApp and Facebook messenger, publishing draft law to ensure that online messaging services have privacy rules like those for texts and calls.

19/08/2016  |  Full story...

Battle of the Facebook chat apps: WhatsApp used more than Messenger

Facebook's two chat apps, WhatsApp and Messenger, are both enjoying a healthy growth in users, but new data shows that the social's native app lags behind.

01/07/2016  |  Full story...

Brazil bans WhatsApp for 72 hours

Brazil’s five major operators have been asked by a judge in the state of Sergpipe to block WhatsApp for 72 hours because it did not hand over information in a criminal investigation.

04/05/2016  |  Full story...

KLM creates chatbot on Facebook Messenger and WeChat

Dutch airline KLM has become one of the first brands to use Facebook’s new branded messenger bots, powered by Nexmo.

28/04/2016  |  Full story...

Facebook Messenger and WhatsApp now ‘3 times bigger than SMS’

Facebook has claimed that its two major chat apps are sending three times as many messages than SMS, with 60 billion messages a day sent and received on Facebook Messenger and WhatsApp.

19/04/2016  |  Full story...

Facebook lets brands create AI chat bots

Facebook has launched a 'bots store', letting brands create their own robotic customer service reps that can interact with WhatsApp and Messenger users.

13/04/2016  |  Full story...

WhatsApp adds end-to-end encryption to boost security

WhatsApp, the world's largest messaging service, has rolled out end-to-end encryption for its 1 billion users across all devices, including iPhones, Android, Windows, Blackberry and Nokia phones.

06/04/2016  |  Full story...

Adidas 'app squads' to shed light on dark social channels

Adidas has invited fans to join 'app squads' in select cities around the world, as the sports brand looks to shed light on so-called 'dark social' channels- private sharing that is hugely popular, but difficult to track.

08/03/2016  |  Full story...

WhatsApp axes Blackberry support

WhatsApp is dropping support for some older phones, including all BlackBerry models.

01/03/2016  |  Full story...

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