Only a fifth UK public read online T&Cs (despite data use concerns)
Over two-fifths of the UK public remains unconvinced that technology developments are being governed well enough, particularly when it comes to the use of personal data.
YouTube launches AR make-up Masthead to brands
YouTube has launched an augmented reality letting viewers virtually try on makeup while following along with YouTube creators using front-facing smartphone cameras.
Poor website performance ‘costing retailers £10.6bn in lost revenues’
Poorly optimised websites and inferior online experience could cost UK retailer £10.6 billion in lost revenues in 2019, according to new research.
Bridging the digital and offline divide ‘top priority for retailers’
Blended human and digital customer service capabilities that bridge the online/offline customer experience gap topped retailers’ investment priorities over the next two years, according to new research.
Top 30 retail performers: Amazon retains crown as ‘digital-only’ upstarts soar
A wave of digitally-savvy, internationally-minded upstarts are powering growth in the retail sector, according to new research that ranks retailers by brand recognition, global presence, online capabilities, and volume of sales.
Subscription Economy grows more that 350% in 7.5 years
Over the past seven and a half years, the Subscription Economy has continued to thrive, growing more than 350 percent, as consumers increasingly demand access to convenient, digital services over the ownership of physical products.
PayPal drop out of Facebook cryptocurrency plan Libra
PayPal has pulled out of Libra, the Facebook-led effort to build a global digital currency, while other members are also considering leaving the scheme, according to reports.
Trustpilot teams with Yext to boost customer review management
Brand search platform Yext has struck a global integration with reviews firm Trustpilot with a new location-based tool.
How green is your grocer? UK supermarkets fail to meet shoppers’ sustainability expectations
Consumers are still worried that British supermarkets’ are not doing enough to go green, particularly around food and packaging waste, according to new research.
Avon calls on MAD//Fest with £20k tech pitch
Avon will be inviting five firms to pitch live at MAD//Fest London in a £20k search for tech solutions in low tech environments, which Avon representatives in different parts of the world often rely on.
Third of online retailers ‘not ready for the Golden Quarter’
A survey of 1,325 UK marketing professionals carried out by leading digital marketing agency, Marketingsignals.com, revealed that almost a third of online retailers (32%) admit their website is not yet ready for the uplift in golden quarter traffic as we head towards Christmas.
Festive frenzy: Top 5 busiest UK shopping days
‘Super Saturday’ and the day after Black Friday are predicted to be the busiest trading days of the year, according to new research.
UK online retail continues summer slump
After online sales slumped to their lowest ever July growth last month, retailers saw little reprieve in August with growth of just +3% Year-on-Year (YoY), according to new data.
Thomas Cook collapses amid growing internet competition
Thomas Cook has ceased trading with immediate effect, as the package holiday giant succumbed to rising competition and consumers booking more online.
Airbnb to go public in 2020 after WeWork IPO collapses
Home-sharing app Airbnb has announced plans to go public in 2020, after becoming another success story of the growing gig economy sector.
Online retail trends: Brits show more loyalty than average global consumer
UK online retailers are providing better customer experience than the rest of the world, but consumers only actually use three online retailers with regularity, according to new research.
Salesforce links field reps with stores with new CRM tool
Salesforce has launched Consumer Goods Cloud, a new industry product that lets consumer goods companies to drive revenue growth and maximise ROI through improved retail execution capabilities.
Morrisons expands same day Amazon delivery deal
Morrisons has signed up to a new multi-year agreement with online giant Amazon in a bid to push further into the wholesale market.
Global Halloween trends: Pop culture (and local culture) drives purchases
Halloween is becoming a bigger event around the world each year, opening up plenty of opportunities for marketers. New research from Pinterest identifies how pop culture and local culture can influence buying trends in the spookiest time of year.
Shoppers ‘avoid retailers that don’t offer returns’
More than half (53%) of shoppers are avoiding retailers that don’t offer free returns and more than a third (34%) of shoppers avoid shopping with retailers with no clear returns or exchange policy.
