Google disables touch function on Home Mini device after privacy concerns

Oct 13, 2017 | Mobile, Search engine marketing

Google has removed the touch-to-activate Google Assistant feature on its Home Mini smart speaker in response to privacy concerns.

The move will see Google permanently disable all “top touch” functionality from its new Home Mini device after a bug recorded everything around the gadget and sent it to Google.

According to Google, some of the Home Mini devices were registering “phantom” touches on the touch panel, which incorrectly woke up Google Assistant.

Prior to the update, users could activate Google’s artificially intelligence assistant by either touching the panel or by saying “OK Google”.

A support note describing Home Mini’s controls said the touch feature was “temporarily disabled”, suggesting Google was working on a solution to reenable it. But Google has now decided to kill the feature for good.

“We take user privacy and product quality concerns very seriously. Although we only received a few reports of this issue, we want people to have complete peace of mind while using Google Home Mini,” a Google spokesperson said in a statement to ZDNet.

“We have made the decision to permanently remove all top-touch functionality on the Google Home Mini. As before, the best way to control and activate Google Home Mini is through voice, by saying ‘OK Google’ or ‘Hey Google’, which is already how most people engage with our Google Home products. You can still adjust the volume by using the touch control on the side of the device.”

The new status of the tap feature has been updated in the Home Mini controls support page. Removing all top-touch functionality also means you can’t tap the device to control music, alarms, and timers.

Google launched the Home Mini on October and expects the first pre-order devices to ship by October 18. The $50 smart speaker is its answer to Amazon’s $50 Echo Dot.

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