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Whether you’re a client, journalist, research partner or former alumni from one of our training programmes, here’s how to find what you’re looking for – FAQs.

Contact us

Find out how to reach the right people in the right team and country, locations for shipping, and key back office functions.

  • +44 (0) 20 7430 1020
  • Orion House, 5 Upper St. Martin’s Lane, Covent Garden, London, WC2H 9EA, United Kingdom
  • @digiacademy


Digital Strategy Consulting: client services

If you’re an existing client or looking for a partner, then simply email us to get to the right people.

Digital Training Academy: client services

If you’re an existing client or looking for a partner, then simply email us to get in touch. You can send any questions to our team of tutors:

Brand centre

Everything you need for using our brand and visual ID online or offline. More…

Content partners, columnist and contributors

If you’re a writer or content creator and would like to be featured in our publications such as Digital Intelligence, Netimperative or the Digital Training Academy marketing excellence case studies, then get in touch. Note that coverage and case studies are based on their editorial merits and cannot be bought.

Case study partners

Are you looking to send digital and marketing case studies to our case study library, or become a case study partner?

Charity partners

We believe corporate social responsibility should be part of every business’s agenda. Whether it’s cash donations or management time, we believe in putting the energy in to make the world a better place. We’ve been donating the time of our key staff to social causes since we launched in 2000.

  • Apply for a Corporate Social Responsibility grant
  • Find out about previous projects
  • Read about our approach


Help with jobs and careers

We’re always on the lookout for top talent. If you’re passionate about marketing and driving change in organisations, then get in touch. We give you the opportunity to work with some of the best people and brands in the industry, in international roles. More…

Journalists and press enquiries

Headquartered in Central London, we’re 15 minutes from the BBC and ITN new centres, and our senior team are available and experienced in broadcast interviews. If you’re a journalist, simply send through your questions and the organisation you work for. We normally respond within 2hrs. More…

Research partners

Find out how to become a research partner and use Digital Intelligence to share your research findings. More…

Supplier support

We believe in having a clear and fair relationship with all our suppliers. You’re our partners, and we have a strong code in the form of Digital’s Suppliers’ Charter. Take a look and, if you’re interested in becoming a supplier, then get in touch with our procurement team. More…

Content licensing and republishing

Find out about quoting us in your publications and research papers, or licensing feeds of our content to your own publications or staff networks. More…

Webcast support

If you’re attending our webcasts for training or virtual intstructor-led workshops, then you should have all Skype, conference call dial-ins or links for shared screens in your calendar. If that’s not the case, email with the webcast title in the subject line.

Technical help desk for elearning

If you’re not able to access any of your online learning, then simply send the details to the training team at, letting us know which course you’re taking part in.

Looking for something else? Just ask.

If you don’t find what you’re looking for, then simply let us know.