Lack of product info online turns away customers
4 of 5 consumers would abandon a planned purchase, and almost 6 out of 10 would return a product if they encountered flawed product information, according to new research.
Brits holiday budgets remain intact
Over two-thirds (69%) of The Times, The Sunday Times & The Sun readers’ holiday budgets have not been impacted by the pandemic, according to new research.
Tesco trials restaurant-quality collection boxes designed by branding partner Coley Porter Bell
Tesco has announced the trial launch of its Finest range premium restaurant meal boxes with packaging designed by branding agency Coley Porter Bell.
Deliveroo shares struggle after stock market flop
Meal delivery company Deliveroo’s stock market debut was one of the worst opening-day performances by a large company IPO on record, leaving investors hoping for a rebound or facing heavy losses.
Easter shopping trends: Quizzes, virtual hunts and baking replacing eggs in lockdown
Easter purchasing choices will be very different this year, with more people searching for quizzes, gifs, virtual egg hunts and ecards over standard chocolate egg brands, according to new research.
YouTube trials product detection in videos with buying options
YouTube is testing a feature that will automatically detect products used in videos, a move that will open up new opportunities to advertisers.
The online shopping habits of 2021: TikTok ‘influences buying more than Instagram’
The face of online shopping has changed drastically in the past year, and so have our spending habits. Working from home, an influencer influx, and increased savings are just of few of the factors that have altered our shopping preferences – but what impact has this really had?
Lockdown lifting to signal surge in spending
As this week marks a key stage of lockdown lifting, eBay Ads UK has released new research and insights which reveal that lockdown lifting is set to signal a surge in spending on going out clothes and holiday wardrobes – amongst the young and old.
Sleeping habits: 23% of Brits shop in bed
With mobile usage on the rise, 23% of Brits now admit to using their smartphone to shop while in bed, according to new research.
41% are now shopping locally (but UK public not ready to let go of cash yet)
Since just before the beginning of the pandemic, the share of cashless retailers in the UK has risen by more than seven times, according to new research.
Members-only marketplace Dezerved debuts with Miles & More for new twist on loyalty points
Dezerved, a new members-only online marketplace has launched in partnership with Lufthansa’s Miles & More to connect loyalty program customers with exclusive offers from luxury brands, including Farfetch, Sony and Fitbit.
Thorntons goes online-only: all 61 shops close
High street chocolate retailer Thorntons is permanently closing its shops in Britain, putting 603 jobs at risk.
Ikea transforms catalogue into 4-hour podcast
IKEA has turned its 2021 print catalogue into a podcast as a tribute to its last ever print production.
John Lewis falls to first ever loss in 157-year history
John Lewis will permanently shut several more department stores after it fell to its first loss in its 157-year history.
UK firms caught buying fake 5 star Google reviews- report
Consumer group Which? has exposed a web of paid-for reviewers providing fake reviews to dozens of UK businesses listings on Google, ranging from home improvement companies to a stockbroker.
Lovehoney hires Astound Commerce for mobile-first shopping platform
Sexual wellbeing brand and online retailer Lovehoney has partnered with digital commerce agency, Astound Commerce, to create a new mobile-first platform.
Amazon Fresh expands cashier-less grocery stores to London
Amazon has opened its first UK-based till-free store in Ealing in west London – but already has plans to expand with dozens more in the country.
Deliveroo to give riders up to £10,000 in UK float
Deliveroo plans to reward its busiest riders with bonuses of up to £10,000 when the food delivery firm lists its shares on the London Stock Exchange.
More Brits see household income decline during winter lockdowns
Over one third of British consumers (35%) faced a decline in household income, up from 29% in September, according to new research.
Almost a quarter of UK shoppers use social commerce: rapid growth is driven by UGC
Almost a quarter (23%) of UK shoppers are now using social media to discover new products, making it apparent that social commerce, rich visual content and virtual storefronts are the future of any ecommerce strategy.