As SME leaders plan for the year ahead, more than half (54 per cent) of small and mid-size enterprise (SME) members in the UK and Ireland are optimistic that the economic conditions will improve in the next 12 months, according to new research.
Aldi has announced it is pledging to donate 10 million meals to feed hungry families across the country in 2021.
Customer Lifetime Value (CLV) has been identified as the top success metric for 2021, ahead of Conversion Rate Optimisation (CRO) and Customer Acquisition Cost (CAC), as digital businesses recognise the value of building long-term customer loyalty over ‘quick-win’ one-off conversions, according to a global survey of 100 senior ecommerce managers.
Fujitsu’s CTO for Retail and Hospitality – David Nicholls – shares his top predictions for retail and hospitality in 2021
Unilever’s former CMO, and President of the Advertising Association talks about trust, marketing, the climate emergency, and key lessons for the industry.
Unilever’s foods marketing leader in Belgium, Netherlands & Luxembourg on putting people first, staying in touch with consumers, living adaptably, and looking ahead.
Entrepreneur, digital leader, politician and investor on opportunities in a time of turmoil, managing your own time, and thinking differently about communities and the planet.
CPG regional leader on agility, brand purpose and how resilience will continue to be tested.
The Hairy Bikers have announced the launch of their new ecommerce site as a one-stop shop for all Hairy Bikers kitchenware merchandise, such as pots, pans and cookbooks.
Beauty brand Revolution Beauty has partnered with leading digital agency, Astound Commerce, to launch a new ecommerce solution to support its rapidly scaling business and direct-to-consumer (DTC) offering.
Amazon has retained loyal fanbase in 2020, although an increasing number of consumers report not feeling loyal enough to name any brand as their favourite, according to new research.
Jack Ma, the Chinese tech billionaire behind ecommerce giant Alibaba, has reportedly not been seen in public for more than two months after criticising the Chinese government.
Vegan products are set to dominate UK shopper baskets in 2021, but supermarkets are expected to prioritise new and disruptive brands in this category, according to new research.
Familiar payment methods are the most trustworthy feature of a website, with 77% of customers agreeing, while spelling errors and pop-up adverts are the most untrustworthy, according to new research.
With UK consumer confidence at its lowest level since May, British shoppers say discounts are the most important factor influencing where to shop and expect retailers to offer more discounts in recognition of the current uncertain financial conditions.
A new report has identified five new global “shopper tribes” that have emerged since the pandemic, defined as Family Firsts, Aspirational Achievers, Here and Nows, Savvy Fashionistas and Conscious Consumers.
Brands that are able to inspire their customers are more likely to succeed when it comes to driving significant brand growth, according to new research.
In study of winter holiday bookings, Brits keen to travel abroad despite lockdown uncertainty, with 81% of UK bookings for trips abroad, according to new data.
Brands should be ready to engage with a wave of new parents and singletons this Christmas and beyond, as the consequences of the spring and November lockdowns come to light, according to new research.
Home furnishing retailer Dunelm has worked with cloud platform Fastly to boost its ecommerce performance.